Stephen Shafer

Stephen Shafer
Stephen Shafer
President and Chief Operating Officer, A. O. Smith

Stephen Shafer is the President and Chief Operating Officer at A.O. Smith. He joined 3M Company in 2010 and has held several positions with increasing levels of responsibility in multiple 3M business units in the U.S. and China. Most recently, he served as the Automotive and Aerospace Solutions Division president for 3M Company. Before 3M, Steve worked for McKinsey & Company and Ford Motor Company holding various roles focusing on manufacturing, supply chain, and operational improvement. Shafer earned his MBA from Harvard Business School and his Bachelor of Science degree in Industrial Engineering from Northwestern University. 

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