Karl Lowe

Head of European Service, Panasonic Heating & Cooling

Karl Lowe, Head of European Service at Panasonic Appliances Air-Conditioning Europe, describes how remote product support is poised to raise the stakes in the heating, ventilation, air conditioning and refrigeration (HVACR) sector.

Articles by Karl Lowe

Remote Support is the First Step of the HVAC Servitization Journey

In the automotive sector, it is no longer fashionable to call a business a car manufacturer; they are suppliers of transportation solutions. This is not twisting the meaning of the message. It is a ve...

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News mentions

Panasonic Announces Merged Reality To Enhance Customer Service Across Europe

Panasonic has embraced next generation technology, in a new approach designed to provide a consistent customer service experience for Heating & Cooling Solutions across Europe. This new initiative...