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Global water technology company A. O. Smith Corporation announced the appointment of Stephen Shafer as president and chief operating officer, effective March 18, 2024.

Shafer will lead the company’s global business units in this role, including operations, engineering, and IT. “Steve will work with me and our team to drive enhanced performance and continued growth in sales and profitability,” said Kevin Wheeler, chairman and CEO.

Shafer's work experience

Shafer is an accomplished business pioneer with deep global experience in manufacturing and pioneering highly innovative businesses. He joined 3M Company in 2010 and has held several positions with increasing levels of responsibility in multiple 3M business units in the U.S. and China.

Most recently, he served as the Automotive and Aerospace Solutions Division president for 3M Company. Before 3M, Steve worked for McKinsey & Company and Ford Motor Company holding various roles focusing on manufacturing, supply chain, and operational improvement.

enhanced performance

We are excited to welcome Steve to A. O. Smith, where his strategic business acumen and extensive experience in global operations will prove invaluable as we continue to create value for our customers, employees, and shareholders,” said Wheeler.

Joining A. O. Smith is a great opportunity, and I am looking forward to contributing to the continued growth and success of this iconic company," said Shafer.

innovation, safety, and quality

"Working closely with the senior pioneers in the organization to continue to improve operating performance, while maintaining a strong focus on innovation, safety, and quality will be priorities for me,” said Shafer.

Shafer earned his MBA from Harvard Business School and his Bachelor of Science degree in Industrial Engineering from Northwestern University. He resides in Minneapolis, MN, and will be relocating to the Milwaukee area.

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