TruEnergy News

EBRS government scheme will provide energy bill relief for all non-domestic customers in Great Britain, with discounts applying initially for the period between 1 October 2022 and 31 March 2023, after which further support will be subject to a review by HM Government. Eligibility Those eligible for the EBRS include: Businesses. Voluntary sector organizations, such as charities. Public sector organizations such as schools, hospitals, and care homes. Who are: On existing fixed price c...

Ofgem requires suppliers to improve help for customers in payment difficulties, following review. The review found three suppliers were found to have severe weaknesses in how they support customers in payment difficulties, as part of Ofgem review; five suppliers were found as having some issues in the support they provide, and all of those identified have been asked to submit information to Ofgem, to set out how they will improve; and other key findings include companies being unable to identif...