SO Energy News
Throughout 2022, the wholesale cost of gas and electricity has been rising. This means energy suppliers, including SO Energy, are now paying more for the energy they buy to supply homes than in previous years. SO Energy understands that customers might be concerned about how the increase in the price of wholesale energy affects them and the impact on their Direct Debit payments. Fortunately, there is help at hand to protect customers from these rising costs this winter. Keeping customers...
Ofgem requires suppliers to improve help for customers in payment difficulties, following review. The review found three suppliers were found to have severe weaknesses in how they support customers in payment difficulties, as part of Ofgem review; five suppliers were found as having some issues in the support they provide, and all of those identified have been asked to submit information to Ofgem, to set out how they will improve; and other key findings include companies being unable to identif...
With households being urged to replace their old gas and oil-fueled boilers in a bid to lower carbon emissions, residents may have spotted heat pumps getting a bit more attention in the media recently. But what are they, how do they work, and what are the benefits? This article offers the rundown of everything home owners and residents need to know with regard to heat pumps. What is a heat pump? In basic terms, a heat pump is a piece of technology that captures heat from outside, and tran...
With energy prices rising, SO Energy has recently been sharing tips - including some suggestions submitted by their customers - on how residents can save energy around the home. Sunday, 20th March will mark the long-awaited first day of the spring season in the United Kingdom (UK) - and although the warmer temperatures might be a welcome opportunity to switch off the heating and get outside, that doesn’t mean it’s not worth thinking about how efficiently people are using energy. Ke...
Along with supplying 100% green electricity as standard across all their tariffs, a huge priority for SO Energy has always been helping their customers get as close as they possibly can to the source of that green energy. With this in mind, SO Energy is very excited to share news of their brand new partnership with Ripple Energy, the largest wind farm owned by the customers it supplies globally. SO Energy - Ripple Energy partnership Customers can now literally part-own the wind farm itself -...
SO Energy talked extensively about how to save energy in the home on its website and in many face-to-face office conversations. With energy prices rising, it’s never been more important to save energy, and so for a new perspective, it asked customers for their energy-saving tips. highlights Have an energy champion Have someone in the home whose responsibility it is to check lights are off, the thermostat is turned down and no appliances are left on standby needlessly. Only...
SO Energy has a responsibility as an employer to give all of their SO Energists a place to work that is safe, and that promotes health and well-being of everyone. The company knows that having happy and healthy employees is the only way they can all succeed, and so they work very hard to create an environment that encourages that. It’s for this reason - and the fact that they’re proudly a London-based company that hires locally - that SO Energy is thrilled to have met the criteria f...
As winter sets in and the days get darker, many residents are probably thinking about ways to keep their homes warm and cozy over the harsh cold weather season. For those who are able to work from home under the UK government’s latest COVID-19 guidance, more time at home also means they’re using more energy to power their devices, boil the kettle, cook meals and keep the lights switched on. All of this, of course, impacts the power bills, as well as the carbon footprint. SO Energy...
Though the end result may be the glow of a light bulb or the click of the kettle, the journey energy takes to reach homes is a long one that involves many people in a myriad of roles around the world. This means that the price of wholesale energy - the energy that people buy to supply their homes - is prone to fluctuation. While SO Energy and most energy suppliers will pass any savings on to the customers, and absorb rises in wholesale costs, in order to keep things affordable for them, there a...
Lowering the amount of energy users use around the house is good for both the planet and wallets. But sometimes it’s easy to fall into bad habits (especially when they’ve been spending so much time at home during lockdown). A new season is a good opportunity to look afresh at their energy usage, and perhaps to introduce a few simple changes to lower the amount we consume day-to-day. Following are five tips for giving energy habits a spring clean: Rethink the washing Did user...
SO Energy’s mission is to enable customers to achieve net zero carbon emissions. They want to make a greener future accessible to everyone, and they’re working on a number of ways to get closer to that goal. One of these ways is by installing solar panels and home batteries to turn customers’ homes into mini generators, generating what is currently the greenest electricity available. Support to scrap VAT on Low and Zero Carbon Products As part of this, SO Energy has long bee...
18th January is the “most depressing day of the year,” or so the theory goes. The concept of Blue Monday, which falls on the third Monday of January, has been around for a while. Supposedly it’s based on a formula that takes into account the weather, the motivation, debt levels, and time since Christmas though many put it down simply to a long-lived PR stunt. self-care Ideas Whichever way users look at it, the dark January days can certainly take their toll, not least under...
