IMI Hydronic Engineering News

IMI Hydronic Engineering, the provider of innovative and reliable HVAC solutions, has selected Confirmit Horizons as the platform to support its new customer experience (CX) program. IMI Hydronic Engineering is working with Confirmit to build a series of surveys that will deliver a clear picture of the customer experience across key touchpoints throughout the customer journey. Surveys will be automatically triggered through an integration with the company’s CRM system. Supporting survey...