Smart Home - Editor's Note

Carrier launched its BluEdge tiered service program after hearing from customers looking for a streamlined experience and a reliable, invested partner throughout the equipment’s lifespan. Carrier conducted a customer survey before launching BluEdge, and the common theme was a need for Carrier to articulate more clearly its value proposition and to simplify its service offering. Carrier launched BluEdge at the end of June in three businesses within the company, including the North America...