Smart Home - Editor's Note

Millennials have been shaped by their experiences growing up with technology and by their heightened awareness of the environment. These facets of a consumer market dominated by millennials will guide the future of the HVAC market over the next several years. Each generation reshapes markets in their own image. In the case of millennials, trends and behaviors are influencing how companies design new solutions, including those in the world of HVAC. Sustainable solutions and personalized experie...

Carrier launched its BluEdge tiered service program after hearing from customers looking for a streamlined experience and a reliable, invested partner throughout the equipment’s lifespan. Carrier conducted a customer survey before launching BluEdge, and the common theme was a need for Carrier to articulate more clearly its value proposition and to simplify its service offering. Carrier launched BluEdge at the end of June in three businesses within the company, including the North America...