Building Management
GF Building Flow Solutions advances its carbon-neutral journey, adding three more manufacturing sites – Cerkezkoy (Turkey), Ecoflex production in Hassfurt (Germany), and Apple Valley (USA) – to its carbon-neutral operations (Scope 1 & 2). This result highlights GF Building Flow Solutions’ ongoing commitment to minimize resource consumption. Manufacturing of products and solutions “Operating in an industry that has a significant impact on counteracting c...
Medford Wellington, a business continuity company that has been providing New England enterprises with commercial services and construction for almost 60 years, announced a strategic partnership with Morris Mechanical, a well-respected HVAC service provider based in Clinton, MA. This marks Medford Wellington’s third expansion in the past year, reinforcing its commitment to meeting growing demand and serving as a single-source partner for businesses across New England. Morris Mechan...
Berkshire-based mechanical and electrical engineering firm, Campbell West, has completed a major transformation at Hertfordshire University in Hatfield. The five-month project formed part of a wider renovation project by Carmelcrest at the University’s School of Creative Arts. The works included a complete overhaul of the building’s heating, ventilation, and air-conditioning (HVAC) infrastructure, as well as the refurbishment of the male, female, and disabled WC facilities...
Carrier Solutions UK has officially opened its state-of-the-art training academy in Stockport, where it will offer industry-renowned education and support for HVAC engineers across the UK. The flagship facility represents a significant investment in professional development, providing a dedicated center of excellence for engineers to train on the latest heating and cooling technologies. Carrier Solutions UK Ltd (formerly Toshiba Carrier UK Ltd) is a part of Carrier Global Corporation, a pionee...
Johnson Controls, the pioneer for smart, healthy, safe, and sustainable buildings, released a new commissioned study conducted by Forrester Consulting quantifying the Total Economic Impact™ and benefits of its OpenBlue platform. In the study, Forrester found that a model organization representing a composite of interviewed customers from multiple industries deploying OpenBlue, including FM:Systems solutions, could achieve up to a 155% return on investment (ROI) over three years. Smart bu...
A-Gas, a world pioneer in environmentally responsible lifecycle refrigerant and fire suppressant management, acquired Refrigerant Services Inc. (RSI), a recognized brand in the Canadian refrigerant industry. The acquisition, finalized in late March 2025, further solidifies A-Gas' position as a world pioneer in the supply and lifecycle management of refrigerants and associated products and services. A-Gas' commitment A-Gas' commitment to delivering enhanced refrigerant keys and support to busi...
News
The 2025 regional and sustainability winners, as well as the finalists of the Rising Star and HVAC categories of the Heating Installer Awards 2025, have been announced. The shortlists have been decided by a panel of experts including representatives from the awards’ partners the CIPHE, The IPG, Polypipe Building Products, Refresh, Samsung Climate Solutions, Stelrad and Powered Now, who recently attended judging day and scored all of the entries on their technical expertise, problem-solving, product knowledge and outstanding work. New addition to the 2025 awards The panel was joined by the Awards’ Board of Trustees’, a new addition to the 2025 awards The panel was joined by the Awards’ Board of Trustees’, a new addition to the 2025 awards. The Trustees - five industry-acclaimed installers - are playing a significant role in the scheme by working alongside the organizers and sponsors to bring practical, technical and hands-on experience to the process, ensuring it remains grounded in the realities of the heating industry. Now celebrating its 10th year anniversary, the Heating Installer Awards recognizes the achievements and raises the credibility of plumbers and heating installers across the country who deliver excellent work on a daily basis. Outstanding professionalism and exceptional service Targeting every region across the UK, the awards encourage installers to nominate a project that they are particularly proud of. The projects demonstrate high technicality, outstanding professionalism and exceptional service - all resulting in a happy customer. The industry judges explained the entries received this year were of an exceptionally high standard and made selecting the winners no easy task. Regional winners East Midlands: Max Smith East of England: Jon Miles East of England Highly commended: Shane Kosic North East: Craig Gilhome North West: Liam Crossley Scotland: Stuart Sugden South East: Shaun Bone South East Highly commended: Liam Barry South West: Joshua Bond Wales & Northern Ireland: Daniel Davies West Midlands: Taylor Evans Yorkshire and the Humber: Damon Blakemore Best Sustainable Installer winners Sustainability North: Damon Blakemore Sustainability Midlands: Max Smith Sustainability Midlands Highly Commended: Neil James Sustainability South: Shaun Bone Sustainability South Highly Commended: Wesley Hort and Liam Barry Best HVAC Installer shortlist Mark Denman Dean Franklin Craig Gilhome Rising Star shortlist Kris Main Jesssica Rose Joe Styles Daisy Turner Regional and category finalists Each winner and finalist will be invited to complete a short reply-to-scenario test, devised by previous awards The regional and category finalists will now go through to the next stage of the awards, which involves a technical challenge and a public vote, with some money-can’t-buy prizes up for grabs for the winners. Each winner and finalist will be invited to complete a short response-to-scenario test, devised by previous Heating Installer Awards winners — Nick Irlam, Carl Ladd and Phil Metcalf — and overseen by the pioneering industry body, CIPHE. Heating Installer Awards website To get behind an installer and vote for them to be crowned the National Winner, Rising Star, HVAC, or the Most Sustainable installer, customers and members of the public can visit the Heating Installer Awards website and cast a vote. The public vote will make up a quarter of the overall scores, alongside the judges’ scores and the scores from a technical challenge. The winners will be announced on Wednesday, 25th June 2025, at InstallerSHOW, taking place at Birmingham NEC.
Boiler manufacturer, Navien UK, has unveiled a brand-new compact system boiler, helping homeowners benefit from all the advantages of its NCB500 combi boilers, such as a 10-year warranty, stainless steel heat exchanger and cupboard fit dimensions. Designed for modern family homes, Navien’s NCB500 system boiler is a great option for homeowners looking for a cost-effective yet advanced heating solution, which is the ideal choice for properties having an existing hot water cylinder. First generation of NCB range Navien now has the product lineup to offer installers and their customers heating The new addition to the UK market comes as the manufacturer looks to bolster its position within the industry, becoming one of the first to offer a complete suite of heating and hot water appliances. Having entered the market with its NCB-Ce gas boilers – the first generation of its NCB range – back in 2014, Navien now has the product lineup to offer installers and their customers heating and hot water solutions to suit the needs of residential properties across the country. NCB500 system boiler Commenting on the launch, Graham Parkes, commercial director at Navien UK, said: “We’re delighted to be adding the NCB500 system boiler to our already impressive product lineup. This addition offers installers an extended range of solutions to suit the needs of their customers but also.” The NCB500 system boiler joins Navien’s extensive range, including its all-new PEM750 heat pump, NCB gas-powered boilers, LCB Blue Flame oil-powered boilers, NPE water heater, and AI-powered smart controls. Navien's Smart Plus controls NCB500 system boiler has an optimal version for homeowners, thanks to its steel heat exchangers Designed with the homeowner in mind, the NCB500 system boiler can deliver optimal performance for homeowners, thanks to its stainless-steel heat exchangers, which help improve the boiler's durability and lifespan. The intuitive text-driven display seamlessly integrates with Navien's Smart Plus controls, allowing homeowners to monitor their energy usage and achieve optimal performance with greater ease. NG and LPG conversion kit Graham continued: “In regions where water pressure fluctuates, system boilers are often the ideal choice to ensure more hot water availability, serving as a more economical and practical solution for household needs." The NCB500 system boiler comes with an NG and LPG conversion kit in the box a beneficial feature that is easy to install and allows installers to deliver dependable heating and hot water to homeowners without mains gas access. NCB500 system boiler's features NCB500 system boiler's fully modulating feature is a testament to its adaptability Furthermore, the NCB500 system boiler's fully modulating feature is a testament to its adaptability, allowing it to alternate between high and low outputs to suit various installation options. With a range of 15kW to 30kW, the system can be tailored to different household sizes, ensuring flexibility for effortless installations. NCB500 system boiler's 10-year warranty It's lightweight, compact cupboard fit further enhances its adaptability, and by using space efficiently, the system can effortlessly integrate into compact utility areas such as a kitchen cupboard or utility area. The NCB500 system boiler also offers homeowners a comprehensive 10-year warranty, ensuring lasting peace of mind as a standard feature.
Victaulic® announces Gary Moore, Executive Vice President and Chief Revenue Officer, will retire at the end of April after 37 years of distinguished service with the company. Mark Gilbert, currently Vice President and General Manager for Europe, Middle East, and Africa, as well as Vice President in the U.S., will succeed Moore as Executive Vice President of Sales, effective May 1, 2025. Victaulic's growth “Gary Moore has had as much to do with Victaulic's growth over the last 20 years as anyone,” said Victaulic Chairman, John Malloy. He adds, “His greatest legacies are the Victaulic sales organization as it stands today, the leadership of this organization, and the careers Gary has created for such a talented group of individuals.” Prior roles of Gary Moore Moore has been instrumental in driving revenue growth and product innovation Gary Moore began his career with Victaulic in 1988 as a sales representative in Canada. Through his exceptional performance and leadership, he advanced through various roles, including Vice President of Sales, Vice President & General Manager, and President of Victaulic Company of Canada, Limited. Moore then joined the executive leadership team at World Headquarters in Easton, PA., to lead the global sales organization. He was named Executive Vice President and Chief Revenue Officer in 2023. Throughout his tenure, Moore has been instrumental in driving revenue growth and product innovation. Gary Moore's role in the Board of Directors Gary Moore has been an active pioneer within the construction industry, serving as the National Director of the Mechanical Contractors Association of Canada's Supplier Council. He has also been involved with the MCAA Manufacturer Supplier Council in the U.S. for 22 years, including five years on the Board of Directors and serving as Chairman in 2009. Key role played in Victaulic's success "It has been the privilege of my professional life to serve Victaulic for nearly four decades," said Gary Moore, adding "I'm incredibly proud of what our team has accomplished in expanding our global presence and developing innovative solutions that have transformed the construction industry." He adds, "The relationships built with customers, partners, and especially my Victaulic colleagues have been the most rewarding aspect of my career. I'm confident that Mark's leadership will take the company to even greater heights, and I look forward to seeing Victaulic's continued success in this next chapter." Educational background of Gilbert After graduating from Purdue University, Mark joined Victaulic as a sales agent in the Baltimore Mark Gilbert brings over 30 years of Victaulic experience to his new role. After graduating from Purdue University, he joined Victaulic as a sales representative in the Baltimore/Washington, D.C. area. His career has included positions as Regional Manager, West Coast Division Manager, Director for the Middle East Region in Dubai, and Vice President of Europe, Middle East, Africa and India in Belgium and adding for the last two years, Vice President in the U.S. Victaulic's industry leadership “Mark's extensive knowledge of our business, coupled with his proven ability to work cross-functionally positions him well to continue our tradition of excellence while forging new paths to market leadership,” said Richard A. Bucher, Ph.D., President & CEO of Victaulic. “We are confident in his ability to build upon the strong foundation that Gary has established.” Mark Gilbert stated, “I’m committed to progressing Victaulic's industry leadership while delivering exceptional value to our customers worldwide. By leveraging our team's collective expertise and fostering an environment of innovation, we will continue to develop unique and efficient solutions that advance our market-focused partnerships and strategic global growth.”
Viessmann Climate Solutions UK will showcase its expanded portfolio of heating and cooling solutions at this year’s InstallerSHOW, to be held from June 24th to 26th, 2025, at the NEC, Birmingham. Viessmann Climate Solutions UK Ltd is part of Carrier Global Corporation, a pioneer in intelligent climate and energy solutions. Viessmann’s newest boiler Viessmann Climate Solutions UK’s stand will unite the Carrier and Viessmann brands on stand 5D20 Under the theme - 'Power Play as One Team', Viessmann Climate Solutions UK’s stand will unite the Carrier, Toshiba, and Viessmann brands on stand 5D20, reinforcing Carrier’s position as a pioneer within the UK HVAC sector. Product highlights of the show will include the Viessmann Vitocal 150-A/151-A residential air source heat pump, Viessmann’s newest boiler, the Vitodens 025-W, and the Carrier AquaSnap 30AWH-P R290 monobloc heat pump. Future of heating and cooling “As a pioneering force in the HVAC industry, we are proud to present our latest innovations, demonstrating how Carrier Solutions UK is helping to shape the future of heating and cooling,” said David Dunn, Managing Director UK&I, Carrier RLC EMEA. He adds, “This year’s stand will showcase our best-in-class solutions across residential and light commercial applications, all designed to enhance efficiency, performance, and sustainability.” Technical and sales representatives from Viessmann In addition to technical and sales representatives from Viessmann, the stand will be hosted at various times during the three days by rugby players from Carrier Solutions’ sponsorship partner, Sale Sharks. There will also a fun, interactive area on the stand, to entertain visitors.
The Eurovent Task Force ‘IT Cooling’ (TF-ITC) participants have elected the group’s first Chairperson, Enrico Boscaro and its first Vice-Chairperson, Mario Scattolin. They will both serve in their positions for a 2-year term. Eurovent Task Force's initiatives Enrico Boscaro, Group Marketing Manager at CAREL, brings over 25 years of experience in the HVACR sector and has been an active member of Eurovent for many years. He is widely recognized for his leadership, technical expertise, and dedication to advancing the industry’s standards. In his new role as Chairperson, Boscaro will oversee the Eurovent Task Force's strategic initiatives, focusing on shaping the future of the data center cooling sector across Europe. Scattolin’s commitment to sustainability Scattolin’s deep sense of the industry’s needs, coupled with his commitment to effectiveness Mario Scattolin, Global Compliance Director at Vertiv, will assume the role of Vice-Chairperson. He is an expert in IT cooling solutions with extensive experience in European and worldwide markets. Scattolin’s deep understanding of the industry’s needs, coupled with his commitment to effectiveness and sustainability, will be instrumental in guiding Eurovent's initiatives toward greater efficiency, environmental responsibility, and technological advancement. Data center industry The new TF-ITC Chairperson, Enrico Boscaro, stated: “The data center industry is using a lot of energy, but from a global perspective it is providing technologies, from video conferencing to AI, that might result in global energy savings." "Nonetheless, the players in the data center cooling marketplace have always been striving to achieve energy efficiency." New technologies and EU regulations Boscaro added: "New technologies and new EU regulations are creating new challenges, but I am sure this group, made up of exceptionally skilled professionals, is willing to lead the way for the entire HVAC to aim at continuous improvement, to guarantee the best sustainability both from the environmental and the economic point of view." "I am honored to be the Chairperson of this group and will do my best to collect everyone’s contribution together with Mario, to combine all the members' knowledge and support the policymakers in this journey that will make our planet a better place.” Imperative need for decarbonization Eurovent members with information about ongoing developments in the data center cooling sector Marion Scattolin, TF-ITC Vice-Chairperson, mentioned: “I am honored and excited to serve as the Vice-Chairperson of the Task Force. In our increasingly interconnected world, the demand for computational power continues to grow exponentially. This growth parallels the critical need to address environmental impacts, climate change and the imperative need for decarbonization.” “Our Task Force is at the forefront of providing any useful information for defining the regulatory framework that will govern IT cooling products in Europe. We are committed to ensuring that these technologies not only meet rigorous safety standards but also improve the competitiveness of the sector and strengthen European energy autonomy." Developments in the data center cooling sector Scattolin added: "As we face the complexities ahead, collaboration will be key. Together, we can harness innovation to create sustainable solutions that align with our environmental goals while supporting economic growth. I look forward to working alongside each of you to advance our shared mission.” The Eurovent Task Force ‘IT Cooling’ was launched in December 2024 and provides Eurovent members with information about ongoing developments in the data center cooling sector. The Task Force is open to all Eurovent members.
Master is proud to announce the nationwide addition of Hitachi residential HVAC products, marking a major expansion of its industry-pioneering portfolio and a strengthened partnership with Johnson Controls-Hitachi Air Conditioning. With more than 70 years of expertise in residential air conditioning, more than 40 years of pioneering DC inverter technology, and most recently, the introduction of the groundbreaking FrostWash™ technology, Johnson Controls-Hitachi Air Conditioning is a global pioneer in innovation and reliability. Advanced heating and cooling solutions Now, Canadian contractors will have access to its advanced heating and cooling solutions, backed by Master’s trusted distribution and support network. “This launch marks an exciting new chapter for Master and our customers,” said Keith Strachan, Senior Vice President, Distribution at Master. “Hitachi’s cutting-edge technology, including features like FrostWash and HeatForce, offers the efficiency, durability, and performance that contractors need—supported by our dedicated teams to ensure seamless integration.” Hitachi heat pump models Hitachi residential products will be available at Master’s distribution centers across Canada starting in April FrostWash™ automatically deep cleans the indoor coil by freezing, melting, and flushing away dirt and pollutants, ensuring cleaner air, reduced maintenance, and long-term efficiency. Meanwhile, Hitachi heat pump models with HeatForce deliver faster, more powerful heating in extreme cold, providing reliable warmth and energy savings even in subzero temperatures. These features make Hitachi heat pumps a standout choice for Canadian homes. Hitachi residential products will be available at Master’s distribution centers across Canada starting in April, ensuring fast access for dealers nationwide. Unmatched Support for Dealers and Installers Master is committed to making Johnson Controls-Hitachi Air Conditioning’s introduction seamless for dealers by providing industry-pioneering support and expertise. What’s in store for dealers? Comprehensive bilingual marketing materials, including brochures and a dedicated Hitachi Residential landing page on Master.ca. Nationwide availability of most products, ensuring accessibility across Canada Exclusive dealer training and ongoing technical support to integrate Hitachi products effortlessly into the market. Inclusion in the YORK® and Coleman Dealer Programs by Johnson Controls, simplifying the process for contractors looking to bundle ducted and ductless solutions under one trusted platform. Innovation in energy-efficient HVAC solutions Hitachi will also be a Gold Sponsor at the Heat Pump Symposium in Toronto on May 6, 2025 The Hitachi airHome 600 heat pump system will be showcased at MCEE Montreal on April 24-25, 2025, at the Master booth (#701), offering attendees a firsthand look at its cutting-edge technology. Hitachi will also be a Gold Sponsor at the Heat Pump Symposium in Toronto on May 6, 2025, further reinforcing its commitment to innovation in energy-efficient HVAC solutions. Innovation and growth in the Canadian HVAC industry “Master has been a valued partner of Johnson Controls for more than 50 years, and we’re thrilled to expand on the partnership and on the Hitachi product reach in Canada through Master’s vast distribution and support network,” said David Budzinski, chief executive officer, Johnson Controls-Hitachi Air Conditioning. “We are fully committed to equipping our dealers with the tools, training and support they need for success. This is just the beginning of an exciting partnership that will drive innovation and growth in the Canadian HVAC industry.” The official launch of Hitachi residential products is set for April 14, 2025.
The 2025 regional and sustainability winners, as well as the finalists of the Rising Star and HVAC categories of the Heating Installer Awards 2025, have been announced. The shortlists have been decided by a panel of experts including representatives from the awards’ partners the CIPHE, The IPG, Polypipe Building Products, Refresh, Samsung Climate Solutions, Stelrad and Powered Now, who recently attended judging day and scored all of the entries on their technical expertise, problem-solving, product knowledge and outstanding work. New addition to the 2025 awards The panel was joined by the Awards’ Board of Trustees’, a new addition to the 2025 awards The panel was joined by the Awards’ Board of Trustees’, a new addition to the 2025 awards. The Trustees - five industry-acclaimed installers - are playing a significant role in the scheme by working alongside the organizers and sponsors to bring practical, technical and hands-on experience to the process, ensuring it remains grounded in the realities of the heating industry. Now celebrating its 10th year anniversary, the Heating Installer Awards recognizes the achievements and raises the credibility of plumbers and heating installers across the country who deliver excellent work on a daily basis. Outstanding professionalism and exceptional service Targeting every region across the UK, the awards encourage installers to nominate a project that they are particularly proud of. The projects demonstrate high technicality, outstanding professionalism and exceptional service - all resulting in a happy customer. The industry judges explained the entries received this year were of an exceptionally high standard and made selecting the winners no easy task. Regional winners East Midlands: Max Smith East of England: Jon Miles East of England Highly commended: Shane Kosic North East: Craig Gilhome North West: Liam Crossley Scotland: Stuart Sugden South East: Shaun Bone South East Highly commended: Liam Barry South West: Joshua Bond Wales & Northern Ireland: Daniel Davies West Midlands: Taylor Evans Yorkshire and the Humber: Damon Blakemore Best Sustainable Installer winners Sustainability North: Damon Blakemore Sustainability Midlands: Max Smith Sustainability Midlands Highly Commended: Neil James Sustainability South: Shaun Bone Sustainability South Highly Commended: Wesley Hort and Liam Barry Best HVAC Installer shortlist Mark Denman Dean Franklin Craig Gilhome Rising Star shortlist Kris Main Jesssica Rose Joe Styles Daisy Turner Regional and category finalists Each winner and finalist will be invited to complete a short reply-to-scenario test, devised by previous awards The regional and category finalists will now go through to the next stage of the awards, which involves a technical challenge and a public vote, with some money-can’t-buy prizes up for grabs for the winners. Each winner and finalist will be invited to complete a short response-to-scenario test, devised by previous Heating Installer Awards winners — Nick Irlam, Carl Ladd and Phil Metcalf — and overseen by the pioneering industry body, CIPHE. Heating Installer Awards website To get behind an installer and vote for them to be crowned the National Winner, Rising Star, HVAC, or the Most Sustainable installer, customers and members of the public can visit the Heating Installer Awards website and cast a vote. The public vote will make up a quarter of the overall scores, alongside the judges’ scores and the scores from a technical challenge. The winners will be announced on Wednesday, 25th June 2025, at InstallerSHOW, taking place at Birmingham NEC.
Boiler manufacturer, Navien UK, has unveiled a brand-new compact system boiler, helping homeowners benefit from all the advantages of its NCB500 combi boilers, such as a 10-year warranty, stainless steel heat exchanger and cupboard fit dimensions. Designed for modern family homes, Navien’s NCB500 system boiler is a great option for homeowners looking for a cost-effective yet advanced heating solution, which is the ideal choice for properties having an existing hot water cylinder. First generation of NCB range Navien now has the product lineup to offer installers and their customers heating The new addition to the UK market comes as the manufacturer looks to bolster its position within the industry, becoming one of the first to offer a complete suite of heating and hot water appliances. Having entered the market with its NCB-Ce gas boilers – the first generation of its NCB range – back in 2014, Navien now has the product lineup to offer installers and their customers heating and hot water solutions to suit the needs of residential properties across the country. NCB500 system boiler Commenting on the launch, Graham Parkes, commercial director at Navien UK, said: “We’re delighted to be adding the NCB500 system boiler to our already impressive product lineup. This addition offers installers an extended range of solutions to suit the needs of their customers but also.” The NCB500 system boiler joins Navien’s extensive range, including its all-new PEM750 heat pump, NCB gas-powered boilers, LCB Blue Flame oil-powered boilers, NPE water heater, and AI-powered smart controls. Navien's Smart Plus controls NCB500 system boiler has an optimal version for homeowners, thanks to its steel heat exchangers Designed with the homeowner in mind, the NCB500 system boiler can deliver optimal performance for homeowners, thanks to its stainless-steel heat exchangers, which help improve the boiler's durability and lifespan. The intuitive text-driven display seamlessly integrates with Navien's Smart Plus controls, allowing homeowners to monitor their energy usage and achieve optimal performance with greater ease. NG and LPG conversion kit Graham continued: “In regions where water pressure fluctuates, system boilers are often the ideal choice to ensure more hot water availability, serving as a more economical and practical solution for household needs." The NCB500 system boiler comes with an NG and LPG conversion kit in the box a beneficial feature that is easy to install and allows installers to deliver dependable heating and hot water to homeowners without mains gas access. NCB500 system boiler's features NCB500 system boiler's fully modulating feature is a testament to its adaptability Furthermore, the NCB500 system boiler's fully modulating feature is a testament to its adaptability, allowing it to alternate between high and low outputs to suit various installation options. With a range of 15kW to 30kW, the system can be tailored to different household sizes, ensuring flexibility for effortless installations. NCB500 system boiler's 10-year warranty It's lightweight, compact cupboard fit further enhances its adaptability, and by using space efficiently, the system can effortlessly integrate into compact utility areas such as a kitchen cupboard or utility area. The NCB500 system boiler also offers homeowners a comprehensive 10-year warranty, ensuring lasting peace of mind as a standard feature.
Victaulic® announces Gary Moore, Executive Vice President and Chief Revenue Officer, will retire at the end of April after 37 years of distinguished service with the company. Mark Gilbert, currently Vice President and General Manager for Europe, Middle East, and Africa, as well as Vice President in the U.S., will succeed Moore as Executive Vice President of Sales, effective May 1, 2025. Victaulic's growth “Gary Moore has had as much to do with Victaulic's growth over the last 20 years as anyone,” said Victaulic Chairman, John Malloy. He adds, “His greatest legacies are the Victaulic sales organization as it stands today, the leadership of this organization, and the careers Gary has created for such a talented group of individuals.” Prior roles of Gary Moore Moore has been instrumental in driving revenue growth and product innovation Gary Moore began his career with Victaulic in 1988 as a sales representative in Canada. Through his exceptional performance and leadership, he advanced through various roles, including Vice President of Sales, Vice President & General Manager, and President of Victaulic Company of Canada, Limited. Moore then joined the executive leadership team at World Headquarters in Easton, PA., to lead the global sales organization. He was named Executive Vice President and Chief Revenue Officer in 2023. Throughout his tenure, Moore has been instrumental in driving revenue growth and product innovation. Gary Moore's role in the Board of Directors Gary Moore has been an active pioneer within the construction industry, serving as the National Director of the Mechanical Contractors Association of Canada's Supplier Council. He has also been involved with the MCAA Manufacturer Supplier Council in the U.S. for 22 years, including five years on the Board of Directors and serving as Chairman in 2009. Key role played in Victaulic's success "It has been the privilege of my professional life to serve Victaulic for nearly four decades," said Gary Moore, adding "I'm incredibly proud of what our team has accomplished in expanding our global presence and developing innovative solutions that have transformed the construction industry." He adds, "The relationships built with customers, partners, and especially my Victaulic colleagues have been the most rewarding aspect of my career. I'm confident that Mark's leadership will take the company to even greater heights, and I look forward to seeing Victaulic's continued success in this next chapter." Educational background of Gilbert After graduating from Purdue University, Mark joined Victaulic as a sales agent in the Baltimore Mark Gilbert brings over 30 years of Victaulic experience to his new role. After graduating from Purdue University, he joined Victaulic as a sales representative in the Baltimore/Washington, D.C. area. His career has included positions as Regional Manager, West Coast Division Manager, Director for the Middle East Region in Dubai, and Vice President of Europe, Middle East, Africa and India in Belgium and adding for the last two years, Vice President in the U.S. Victaulic's industry leadership “Mark's extensive knowledge of our business, coupled with his proven ability to work cross-functionally positions him well to continue our tradition of excellence while forging new paths to market leadership,” said Richard A. Bucher, Ph.D., President & CEO of Victaulic. “We are confident in his ability to build upon the strong foundation that Gary has established.” Mark Gilbert stated, “I’m committed to progressing Victaulic's industry leadership while delivering exceptional value to our customers worldwide. By leveraging our team's collective expertise and fostering an environment of innovation, we will continue to develop unique and efficient solutions that advance our market-focused partnerships and strategic global growth.”
Viessmann Climate Solutions UK will showcase its expanded portfolio of heating and cooling solutions at this year’s InstallerSHOW, to be held from June 24th to 26th, 2025, at the NEC, Birmingham. Viessmann Climate Solutions UK Ltd is part of Carrier Global Corporation, a pioneer in intelligent climate and energy solutions. Viessmann’s newest boiler Viessmann Climate Solutions UK’s stand will unite the Carrier and Viessmann brands on stand 5D20 Under the theme - 'Power Play as One Team', Viessmann Climate Solutions UK’s stand will unite the Carrier, Toshiba, and Viessmann brands on stand 5D20, reinforcing Carrier’s position as a pioneer within the UK HVAC sector. Product highlights of the show will include the Viessmann Vitocal 150-A/151-A residential air source heat pump, Viessmann’s newest boiler, the Vitodens 025-W, and the Carrier AquaSnap 30AWH-P R290 monobloc heat pump. Future of heating and cooling “As a pioneering force in the HVAC industry, we are proud to present our latest innovations, demonstrating how Carrier Solutions UK is helping to shape the future of heating and cooling,” said David Dunn, Managing Director UK&I, Carrier RLC EMEA. He adds, “This year’s stand will showcase our best-in-class solutions across residential and light commercial applications, all designed to enhance efficiency, performance, and sustainability.” Technical and sales representatives from Viessmann In addition to technical and sales representatives from Viessmann, the stand will be hosted at various times during the three days by rugby players from Carrier Solutions’ sponsorship partner, Sale Sharks. There will also a fun, interactive area on the stand, to entertain visitors.
The Eurovent Task Force ‘IT Cooling’ (TF-ITC) participants have elected the group’s first Chairperson, Enrico Boscaro and its first Vice-Chairperson, Mario Scattolin. They will both serve in their positions for a 2-year term. Eurovent Task Force's initiatives Enrico Boscaro, Group Marketing Manager at CAREL, brings over 25 years of experience in the HVACR sector and has been an active member of Eurovent for many years. He is widely recognized for his leadership, technical expertise, and dedication to advancing the industry’s standards. In his new role as Chairperson, Boscaro will oversee the Eurovent Task Force's strategic initiatives, focusing on shaping the future of the data center cooling sector across Europe. Scattolin’s commitment to sustainability Scattolin’s deep sense of the industry’s needs, coupled with his commitment to effectiveness Mario Scattolin, Global Compliance Director at Vertiv, will assume the role of Vice-Chairperson. He is an expert in IT cooling solutions with extensive experience in European and worldwide markets. Scattolin’s deep understanding of the industry’s needs, coupled with his commitment to effectiveness and sustainability, will be instrumental in guiding Eurovent's initiatives toward greater efficiency, environmental responsibility, and technological advancement. Data center industry The new TF-ITC Chairperson, Enrico Boscaro, stated: “The data center industry is using a lot of energy, but from a global perspective it is providing technologies, from video conferencing to AI, that might result in global energy savings." "Nonetheless, the players in the data center cooling marketplace have always been striving to achieve energy efficiency." New technologies and EU regulations Boscaro added: "New technologies and new EU regulations are creating new challenges, but I am sure this group, made up of exceptionally skilled professionals, is willing to lead the way for the entire HVAC to aim at continuous improvement, to guarantee the best sustainability both from the environmental and the economic point of view." "I am honored to be the Chairperson of this group and will do my best to collect everyone’s contribution together with Mario, to combine all the members' knowledge and support the policymakers in this journey that will make our planet a better place.” Imperative need for decarbonization Eurovent members with information about ongoing developments in the data center cooling sector Marion Scattolin, TF-ITC Vice-Chairperson, mentioned: “I am honored and excited to serve as the Vice-Chairperson of the Task Force. In our increasingly interconnected world, the demand for computational power continues to grow exponentially. This growth parallels the critical need to address environmental impacts, climate change and the imperative need for decarbonization.” “Our Task Force is at the forefront of providing any useful information for defining the regulatory framework that will govern IT cooling products in Europe. We are committed to ensuring that these technologies not only meet rigorous safety standards but also improve the competitiveness of the sector and strengthen European energy autonomy." Developments in the data center cooling sector Scattolin added: "As we face the complexities ahead, collaboration will be key. Together, we can harness innovation to create sustainable solutions that align with our environmental goals while supporting economic growth. I look forward to working alongside each of you to advance our shared mission.” The Eurovent Task Force ‘IT Cooling’ was launched in December 2024 and provides Eurovent members with information about ongoing developments in the data center cooling sector. The Task Force is open to all Eurovent members.
Master is proud to announce the nationwide addition of Hitachi residential HVAC products, marking a major expansion of its industry-pioneering portfolio and a strengthened partnership with Johnson Controls-Hitachi Air Conditioning. With more than 70 years of expertise in residential air conditioning, more than 40 years of pioneering DC inverter technology, and most recently, the introduction of the groundbreaking FrostWash™ technology, Johnson Controls-Hitachi Air Conditioning is a global pioneer in innovation and reliability. Advanced heating and cooling solutions Now, Canadian contractors will have access to its advanced heating and cooling solutions, backed by Master’s trusted distribution and support network. “This launch marks an exciting new chapter for Master and our customers,” said Keith Strachan, Senior Vice President, Distribution at Master. “Hitachi’s cutting-edge technology, including features like FrostWash and HeatForce, offers the efficiency, durability, and performance that contractors need—supported by our dedicated teams to ensure seamless integration.” Hitachi heat pump models Hitachi residential products will be available at Master’s distribution centers across Canada starting in April FrostWash™ automatically deep cleans the indoor coil by freezing, melting, and flushing away dirt and pollutants, ensuring cleaner air, reduced maintenance, and long-term efficiency. Meanwhile, Hitachi heat pump models with HeatForce deliver faster, more powerful heating in extreme cold, providing reliable warmth and energy savings even in subzero temperatures. These features make Hitachi heat pumps a standout choice for Canadian homes. Hitachi residential products will be available at Master’s distribution centers across Canada starting in April, ensuring fast access for dealers nationwide. Unmatched Support for Dealers and Installers Master is committed to making Johnson Controls-Hitachi Air Conditioning’s introduction seamless for dealers by providing industry-pioneering support and expertise. What’s in store for dealers? Comprehensive bilingual marketing materials, including brochures and a dedicated Hitachi Residential landing page on Master.ca. Nationwide availability of most products, ensuring accessibility across Canada Exclusive dealer training and ongoing technical support to integrate Hitachi products effortlessly into the market. Inclusion in the YORK® and Coleman Dealer Programs by Johnson Controls, simplifying the process for contractors looking to bundle ducted and ductless solutions under one trusted platform. Innovation in energy-efficient HVAC solutions Hitachi will also be a Gold Sponsor at the Heat Pump Symposium in Toronto on May 6, 2025 The Hitachi airHome 600 heat pump system will be showcased at MCEE Montreal on April 24-25, 2025, at the Master booth (#701), offering attendees a firsthand look at its cutting-edge technology. Hitachi will also be a Gold Sponsor at the Heat Pump Symposium in Toronto on May 6, 2025, further reinforcing its commitment to innovation in energy-efficient HVAC solutions. Innovation and growth in the Canadian HVAC industry “Master has been a valued partner of Johnson Controls for more than 50 years, and we’re thrilled to expand on the partnership and on the Hitachi product reach in Canada through Master’s vast distribution and support network,” said David Budzinski, chief executive officer, Johnson Controls-Hitachi Air Conditioning. “We are fully committed to equipping our dealers with the tools, training and support they need for success. This is just the beginning of an exciting partnership that will drive innovation and growth in the Canadian HVAC industry.” The official launch of Hitachi residential products is set for April 14, 2025.


Expert Commentary
Training has always been important in the heating sector, not least of all because of the dangers associated with working with gas, the traditionally dominant heating fuel in the UK. With the changes that are occurring across the heating industry, primarily the move towards decarbonization, manifesting in a transition to heat pumps, training is more important than ever. Principles of heat pump technology Training could take the form of a CPD on understanding the guides of heat pump technology That training could take the form of a CPD on understanding the principles of heat pump technology through to specific product training addressing installation, commissioning, and maintenance. Commercial heating training courses are abundant. Unless there is a specific manufacturer’s product you want to train on, how do you choose a training course and provider that is right for you? Here, we look at the key aspects to consider when selecting a training course and training provider. Expertise & knowledge By far the most important aspect of any training is the level of expertise and knowledge of the training providers. The training course needs to be both written and delivered by people who have direct experience in the heating industry. Knowledge or qualifications in training techniques and knowledge transfer are equally important. For contractor-based training, ideally, the trainers will have a background in heating engineering. This enables them to not only cover the core content of a training course but also address how it applies in real working-life situations. Knowledge or qualifications in training techniques and knowledge transfer are equally important. For specifiers looking to expand their knowledge through CPD courses, it’s helpful if these are presented by experienced Specification Managers who understand the needs of a specifier and have extensive knowledge of heating systems. On-site facilities The environment itself plays an important role in the success of the training The environment in which you learn plays an important role in the success (or otherwise) of the training itself, which is often overlooked. Being in a comfortable environment free from distractions will support you to better focus on your learning. Is the training held in a dedicated training center or a makeshift back office room? Is it a comfortable environment in terms of seating, desks, heating/air conditioning? Is the presentation equipment up to scratch? But most important of all, is the heating equipment you are learning about present, and is it functional? Training and Technology Centers At our Training and Technology Centers, we provide learners with on-site access to a range of commercial heating equipment, including a unique thermodynamic heat pump simulator where they can view the change of state of refrigerant when in operation. Hands-on training for contractors is vital as it enables more learning by doing and problem solving, and therefore, greater depths of understanding can be gained. In our feedback survey, this comes up as one of the most important and popular aspects. It’s one thing to have something presented to you, but to be able to work through scenarios with expert support is quite another. Hands-on training for contractors is vital as it enables more learning by doing and problem-solving. Location A CIBSE-approved CPD, for example, doesn’t require hands-on training We’ve looked at the importance of how a training course is delivered, but where it is delivered also has a role to play. Does the training provider have training facilities nationwide, or in just one location? The latter could make for long travel times and even an overnight stay. Ideal Expert Academies are located around the UK at Hull, Leeds, Dalgety Bay, and Luton. Lastly, not all training needs to be done in person. A CIBSE-approved CPD, for example, doesn’t require hands-on training. In these instances, online training is a good, convenient option. Will the training provider be able to deliver this and how? Is it just a PowerPoint presentation, or are other elements included, such as video, attendee tasks, etc? Range of courses and delivery Having a range of courses is obviously important in that it provides you with choice and allows you to fill in the gaps of your knowledge, as well as learning about emerging technologies and best practices. A good training provider will also provide a flexible delivery model to meet individual learner needs and have the knowledge and expertise to support those with learning difficulties. Good training provider also provides a flexible delivery model to meet individual learner needs. Endorsement Ideal Heating’s adult learning provision was assessed by Ofsted, and they received an excellent report Whilst it’s important to do your own ‘homework’ on training providers, third-party endorsements are very useful. These come in different forms, from customer feedback (there are plenty of forums that provide you with the opportunity to ask for feedback), through to recognized industry awards, and independent assessment. Last year, Ideal Heating’s adult learning provision was assessed by Ofsted, and we received an excellent report, plus our Expert Academy team was recognized as Training Partner of 2024 by Hull City Council for delivering Skills Bootcamp programs for hundreds of learners in the area. We were also delighted to receive the inaugural BESA award for Training Provider of the Year 2024. Cost The last aspect I want to touch on when it comes to training is cost. How much should you pay for training? You should really consider the value you believe will be returned from the program and the provider you choose. If you are going to benefit from state-of-the-art facilities, you may probably expect that experience may cost more than somewhere very simple and basic. Training providers are businesses, and the good ones do invest heavily in facilities and staff development. The good ones do invest heavily in facilities and staff development. Ideal Heating as a manufacturer strongly believe that our training services are part of what we deliver in our product sales. For this reason, we provide many of our training programs for free or at very low cost, despite the significant investment into our resources. Working alongside our specifiers and installers to meet their training needs builds for a strong relationship and successful projects. Choose wisely Taking time out from your busy schedule to dedicate to training is an investment, financially in some cases, so selecting your training course wisely to maximize that investment is sensible.
“If you don’t like the weather in New England, just wait a few minutes.” To this day, Mark Twain’s quote is used to describe quickly changing weather conditions in regions throughout the United States, United Kingdom, and elsewhere. However, in contrast to the weather, the climate change being experienced globally is creating nontraditional conditions that are much more permanent. Consequently, HVACR systems are being subjected to a new set of conditions that, if not addressed properly, may significantly impact performance, efficiency, and lifespan. Report from Climate Central 75% of the Earth’s land has become permanently drier over the last three decades Consider a few examples. According to a recent report from Climate Central, as a result of climate change, Michigan has nine fewer subfreezing days in winter. The European Union’s Copernicus Climate Change Service reported that the average temperature in the summer of 2024 in Europe was 1.54 C above the average between 1991 and 2020. According to the United Nations Convention to Combat Desertification, 75% of the Earth’s land has become permanently drier over the last three decades, caused in part by declining humidity in some regions. Climate change impacts such as these have made it increasingly important for HVACR contractors to understand the ways new weather-related factors can challenge equipment performance and durability—and to help customers optimize the resiliency of their systems. Three main challenges To follow are insights and tips that can help contractors successfully “weather” three main challenges driven by climate change: extreme heat, high or low humidity, and extreme weather events. As this information demonstrates, no matter how hot, dry, wet, or stormy your region has become, being proactive in system checks and maintenance can help customers’ systems run effectively, minimize repair costs, and ensure equipment operates through its expected lifecycle. Climate-change impact one: extreme heat In extreme heat, parts such as compressors and condensers undergo more than the standard wear From potential leaks to higher energy bills, the need for air conditioners to run longer and harder to achieve desired cooling temperatures as temperatures rise can be literally and figuratively costly to your customer, a building’s occupants, and the environment. In extreme heat, components such as compressors and condensers undergo more than the standard wear and tear. If not properly maintained to meet rigorous demands, equipment may not be able to cool a space adequately. This means it will potentially consume more energy and increase energy bills. Equipment could also overheat, break down, require costly repairs, and reach end of life more quickly. In addition, higher temperatures, longer run times, and increased condensing pressure may lead to more leaks. Take these steps to help HVACR system owners overcome the challenges of extreme heat: Check air filters frequently and replace them as needed. Dust and debris can accumulate quickly in hot, dry weather. Perform comprehensive regular maintenance. This should include cleaning condenser coils and maintaining proper refrigerant levels. Optimize settings. Raising the thermostat slightly when daily temperatures peak can help reduce energy consumption and wear and tear on components. Work with facility managers to ensure proper building insulation. This can reduce heat gain and lessen the burden on air conditioning systems. Create shade for outdoor units and keep them clear of debris. Protection from direct sunlight can help maintain cooler operating temperatures. Climate-change impact two: humidity Indoor comfort and HVACR system performance depend on keeping the right humidity balance Indoor comfort and HVACR system performance depend on maintaining the right humidity balance. When humidity is too low, air is dry and static, leading to discomfort for occupants and potential issues with air quality and system operation. However, if humidity is too high, systems will have to work harder to remove moisture from the air while simultaneously providing the desired level of cooling. Take these steps in high-humidity situations: Keep tabs on moisture buildup and perform regular cleaning of components such as ducts, filters, and evaporator coils. Identifying and removing moisture accumulation can prevent damage from mold or corrosion. Ensure proper insulation of ductwork to help mitigate moisture buildup. Enhance dehumidification systems and make sure they are properly sized to handle specific humidity levels. Check air filters, blowers, condensate drains, and ductwork to ensure proper airflow. In low-humidity situations: Install humidifiers. Consider humidifiers that can be integrated with the heating/cooling system to achieve a consistent level of approximately 30% to 50% relative humidity. Perform regular humidifier maintenance, including cleaning and replacing filters, checking for mineral deposits, and ensuring all lines are clear. Ensure proper insulation of ductwork and seal any leaks. Perform regular maintenance checks of HVACR systems as noted above Climate-change impact three: extreme weather events It’s not unusual for extreme weather events—including intense thunderstorms, snowstorms, and windstorms—to cause power outages and surges, flooding, or high winds, all of which can physically damage HVACR equipment. To avoid system problems or, possibly, total system failure it’s important to assess damage as quickly and thoroughly as possible then implement the necessary repairs or replacements. Be sure in these situations to always prioritize technician safety and, where applicable, to obtain clearance from emergency responders. Take these steps to support system resilience during extreme weather events: Conduct routine maintenance as noted in factors one and two above. Work with facility managers to ensure buildings have proper insulation and weatherproofing. Have emergency backup power sources in place. Ensuring continual operation during power outages is especially important for mission-critical systems. Best practices for routine equipment checkups One final point to consider on this topic is that employing the practices above can help reduce further contributions to the global warming that drives climate change. One example is taking steps to prevent refrigerant leaks. Another is energy conservation that can be achieved by systems that run at optimized efficiency. Even efforts to prolong the lifespan of systems can help decrease the waste of resources and other materials. While “waiting a few minutes” may prevent someone from unnecessarily canceling a ballgame or picnic on account of rain, the HVACR industry needs to address the challenges of climate change “without delay” and for the foreseeable future. Continuing best practices for routine equipment checkups and maintenance, increasing system checks in climates that have become hotter, drier, wetter, or stormier than usual; and employing some new techniques can all work together to ensure resilient systems, satisfied customers, and a healthier planet.
It’s often said the only constant in life is change. In the HVACR industry, that phrase has been especially true. We saw another year of transitions in 2024 that included evolving efficiency and refrigerant regulations, changing corporate net zero targets, the continued emergence of advanced heat pumps, and the impact of artificial intelligence (AI) in building management. Smart and sustainable Throughout these transformations, the industry continues to overcome challenges and innovate as we transform the places where people live, work, and play into smarter, healthier, and more sustainable spaces. As we look toward 2025, we can expect to see a continued, industrywide focus on decarbonization, heat pump development, A2L refrigerants, and AI as regulations expand and new technologies emerge. Decarbonization Decarbonization continues to be a very high priority for both the residential and commercial sectors Decarbonization continues to be a very high priority for both the residential and commercial sectors. This focus has transformed the way we design and install HVAC equipment and has created tremendous opportunities for those who invest in educating themselves on the evolving technologies, regulations, and incentives. Today’s building professionals and homeowners have an unprecedented number of incentives available at the federal, state, and utility levels encouraging decarbonization transitions. Digital and net zero services For example, tax credits such as 25C for consumers and 179D for commercial building owners were expanded under the Inflation Reduction Act (IRA) and can significantly reduce the upfront costs of high-efficiency equipment, creating a compelling offer to replace less efficient systems. In commercial buildings, combining high-efficiency HVAC equipment like electric heat pumps with digital technologies and net zero services can help empower organizations to optimize their buildings and subsystems for both the short- and long-term. Heat pumps Heat pump technology has advanced significantly in recent years, providing an electrified, high-efficiency HVAC option for nearly all applications – even those operating within colder climates. The Department of Energy’s (DOE) Residential Cold Climate Heat Pump (CCHP) Technology Challenge has propelled the successful introduction of heat pump prototypes that can withstand subfreezing weather. Similarly, the DOE’s Commercial Building Rooftop Heat Pump Accelerator program has helped drive packaged heat pump performance toward greater efficiency for commercial and light commercial buildings located in colder climate zones. Water-to-water heat pumps Water-to-water heat pumps can replace legacy chiller and boiler combinations without the need for major changes Innovations in commercial water-to-water compound centrifugal heat pumps are also accelerating decarbonization within building retrofits. For facilities that require simultaneous heating and cooling, such as hospitals and universities, water-to-water heat pumps can replace legacy chiller and boiler combinations without the need for major changes to the existing HVAC infrastructure. This partial decarbonization approach can help building operators achieve their decarbonization goals while also lowering operational expenses (OpEx). In many instances, this reduction in OpEx also provides a path to funding additional decarbonization strategies. A2L refrigerants The EPA continues to make strides in reducing the consumption and production of hydrofluorocarbons (HFCs) under the American Innovation and Manufacturing (AIM) Act. As part of the AIM Act, the Technology Transitions Program will usher in sector-based regulations beginning January 1, 2025, prohibiting the manufacturing of equipment using refrigerants with a GWP higher than 700. New protocols As a result, new equipment will continue to hit the market throughout 2025. In tandem, many contractors and technicians will begin working with A2L refrigerants for the first time. Because these refrigerants are classified by ASHRAE as mildly flammable, new protocols for safe refrigerant servicing, storage, and transportation, and refrigerant leak detection (RDS) requirements will be necessary for some applications. ACCA A2L refrigerant training Contractors should complete ACCA A2L refrigerant training and EPA section 608 certification With these changes, it is important to become familiar with updated codes, including UL 60335-2-40, 3rd and 4th editions, ASHRAE 15 and 15.,2, and the AHRI Safe Refrigerant Transition Task Force (SRTTF), as well as local and state regulations. Contractors should also complete ACCA A2L refrigerant training and EPA section 608 certification. Additionally, new digital tools such as RDS calculators can help contractors navigate A2L leak detection requirements and mitigation strategies while in the field. AI and controls AI is positioned to continue to make a huge impact in HVAC. We’re seeing more service techs using generative AI and co-pilots for troubleshooting rather than paging through manuals. At the same time, AI technology can predict if connected HVAC units may have issues, making it possible for service techs to address potential issues in their earliest stages or prevent them from happening altogether. Both of these use cases can help technicians service equipment more quickly, efficiently, and accurately, which can increase equipment longevity and reliability while reducing downtime and total cost of ownership. Building performance AI-powered building controls can provide a holistic view into contextualized, full-building performance More HVAC systems are being equipped with AI-enhanced controls and reporting. The capabilities these tools provide can give building owners greater opportunities to optimize building performance, improve occupant comfort and well-being, and more easily reach sustainability targets. From a building management perspective, AI-powered building controls can provide a holistic view into contextualized, full-building performance, occupant experience, and sustainability. Openness and flexibility As AI becomes more commonplace, AI-centric building standards, such as ASHRAE Guideline 36, will also continue to emerge that balance sustainability with occupant comfort, health, and safety. As we move into 2025, we can expect to see another year of equipment innovations, technology advancements, and evolving regulations. As an industry, we continue to face change with openness and flexibility. And it’s this mindset that empowers us to meet, and exceed, expectations – now and in the year to come.
Editor's Note
The HVAC Industry gathered in Orlando for AHR Expo 2025, focusing on the latest advancements in technology. Attendees included contractors, manufacturers, engineers, system design professionals, facility managers, architects, wholesalers, and distributors. This year’s expo highlighted game-changing innovations, regulatory shifts, and emerging trends designed to enhance efficiency, sustainability, and connectivity. For HVAC professionals, these developments translate into practical solutions that improve system performance, optimize energy use, and simplify compliance with evolving industry standards. The Next Phase of Refrigerant Transition The transition to A2L refrigerants is a dominant theme at this year’s expo, with major players such as Arkema, Chemours, LG Electronics, Rheem, Daikin, and others showcasing the latest refrigerants and equipment solutions. Following the deadline of Jan. 1, 2025, the shift from R-410A to R-32 and R-454B is well underway, with 80% of manufacturers opting for R-454B. While concerns about flammability persist, experts emphasize that proper training and system design can mitigate risks. LG Electronics' full product line Some OEMs opted for R-454B as an option that is closer to a “drop-in” solution Some OEMs opted for R-454B as an option that is closer to a “drop-in” solution. Daikin was among the manufacturers to go all-in on R-32, which required a complete redesign of product components, ultimately pioneering to more efficient, cost-effective systems, according to the company. LG Electronics' full product line now uses R-32 refrigerant, and they started shipping products in December. All R-410A equipment will be gone by the end of Q1. variety of products on R-454B refrigerant Rheem announced their 100-year anniversary, and a new tagline, "Engineered for Life." They say the trend is toward side-discharge heat pumps, although the industry needs a mix of both. They had a variety of products on display that use R-454B refrigerant. Attendees at AHR Expo 2025 came away with an understanding that refrigerant regulations and selecting compatible equipment will be crucial for ensuring smooth transitions in commercial and residential applications. Intelligent Building Automation and Controls Smart HVAC technology is revolutionizing building control, with AI-driven automation Smart HVAC technology is revolutionizing building management, with AI-driven automation, IoT connectivity, and remote monitoring taking center stage. Companies like Distech Controls and Schneider Electric are introducing IP-based controllers that integrate seamlessly with existing building management systems. Belimo’s intelligent butterfly valve and Delta’s Node-RED Programming with built-in Python support, among other products, are making automation more powerful and user-friendly. Copeland’s Sensi Touch 2 smart thermostat Copeland’s Sensi Touch 2 smart thermostat and Sensi equipment interface module (EIM) can eliminate the need to pull additional wires during installation. The system is weatherproof, indoor, or outdoor, and communicates using radio frequency (RF). AHR Expo 2025 made a strong case that investing in smart controls will improve operational efficiency, reduce downtime, and enable predictive maintenance. Hydronic Systems for Data Center Cooling One major player is Bell & Gossett/Xylem, whose hydronic cooling systems target data center market The rise of data center cooling solutions was another recurring theme at AHR. One prominent player is Bell & Gossett/Xylem, whose hydronic cooling systems target the data center market. The company’s e-1531X and e-1532X smart pumps offer enhanced energy efficiency and a larger "efficiency island." These systems are designed to meet the growing demand for sustainable data center cooling, providing a net-zero roadmap. As data center energy consumption rises, hydronic solutions offer a scalable, efficient approach to thermal management. Heat Pumps Expand Capabilities and Market Reach Heat pumps continue to dominate as a top energy-efficient alternative for commercial and residential applications. Companies such as Danfoss, Mitsubishi, and Samsung are pushing the boundaries with heat pumps that operate in extreme temperatures. Danfoss is progressing forward related to four application areas at AHR 2025--heat pumps, data centers, RTU/DOAS, and retail/refrigeration. Emphasis is on lower emissions and better energy efficiency. Midea drew a lot of attention at AHR 2025, including modular air handler Midea drew a lot of attention at AHR 2025, including their modular air handler – the EVOX G³ – that breaks down into three pieces for easy movement and installation in any of six configurations. They are also opening showrooms throughout the country so consumers and contractors can see and touch the products. Integration with renewable energy sources Johnson Controls-Hitachi mini-splits have a self-cleaning feature called FrostWash Johnson Controls-Hitachi Air Conditioning’s Hitachi mini-splits have a self-cleaning feature called "FrostWash;" they intentionally build a frost layer on the coil so the fine particulates can be captured and then melted away, thus avoiding mold and other contaminants. It can be used in lieu of UV light, which damages plastics. The heat pump market is growing rapidly, and advancements in low-temperature performance and integration with renewable energy sources will drive adoption. The Drive Toward Sustainability Sustainability is a recurring theme at the expo, with manufacturers prioritizing energy-efficient equipment, smart automation, and low-GWP refrigerants. Companies like Lennox, and Rheem are launching highly efficient packaged rooftop units and unitary heat pump systems. Grundfos’s distributed pumping technology and Ziehl-Abegg’s ZAcore intelligent control platform further demonstrate the industry's push toward lower energy consumption and minimal environmental impact. Investing in sustainable HVAC technologies Availability is paramount, and they are opening a new factory in Mexico Lennox is serving the "emergency replacement" market for HVAC equipment with their Xion line. Availability is paramount, and they are opening a new factory in Mexico. Telling the "story" of humidification at AHR 2025, Condair has products for any vertical. They say more education and awareness are needed on the value of humidification. As regulations tighten and demand for green building solutions rises, investing in sustainable HVAC technologies will be critical for long-term success. Smarter, Cleaner, and More Efficient AHR Expo 2025 underscores the industry's shift toward smarter, cleaner, and more efficient HVAC solutions. Whether it’s refrigerant transitions, intelligent automation, or advanced heat pump technology, staying ahead of these trends will help HVAC professionals deliver superior performance while meeting regulatory requirements. The innovations showcased in Orlando set the stage for a future where HVAC systems are not only more efficient and environmentally friendly but also easier to manage and integrate into modern buildings.
Integrating technology, data, and a nationwide network of contractors and distribution centers, Motili seeks to transform how HVAC services are delivered. With a focus on sustainability, energy efficiency, and cost savings, Motili helps property owners and contractors achieve their goals while promoting a greener future for the HVAC industry. motili expansion Motili meets various industry needs, whether a property manager looking for streamlined HVAC solutions or a contractor seeking more jobs. Motili started in upstate New York as One-HVAC, a marketing call center connecting contractors with homeowners. Born after the housing market crash in 2008, Motili expanded nationwide; in 2015, the headquarters moved to Denver, Colorado. energy-efficient technologies Motili is equipped to provide high-quality, eco-friendly equipment and services Motili was acquired by Daikin in 2017 and supports some of the largest national accounts with HVAC services across industries such as single-family, commercial, military, and big-box retail. With the growing demand for sustainable, energy-efficient technologies, Motili is equipped to provide high-quality, eco-friendly equipment and services. Growing HVAC businesses “We help HVAC contractors grow their business and keep their crews active,” says Matthew Sallee, Motili’s VP of National Accounts, and Marketing. “By providing them with sold jobs from our customers, we eliminate the need for bidding and costly marketing or advertising. We even offer job opportunities during the shoulder season to keep crews working year-round.” advanced technology platform The advanced technology platform enables tracking of HVAC system details such as age, condition, and efficiency. Proactively, Motili can help customers identify potential system failures through preventative maintenance and planned replacement projects across portfolios, thus reducing costly downtime and extending equipment lifespan. Reactively, the platform assists with unplanned repairs and replacements by dispatching jobs to a network of HVAC contractors, who receive job notifications via a mobile app. They also help customers select the best equipment for their needs, ensuring they get the most energy-efficient, reliable, and cost-effective system possible. Customer benefits Customers benefit from seamless HVAC solutions, covering everything from unexpected repairs and replacements Motili connects property management customers across the country with a network of contractors who install high-efficiency equipment from Goodman and Daikin, powered by Motili’s technology platform. Customers benefit from seamless HVAC solutions, covering everything from unexpected repairs and replacements to large-scale projects with installations tailored to meet the needs of their entire portfolio. preventative maintenance “We help manage nationwide portfolios with a focus on preventative maintenance and sustainable products, ensuring consistent comfort for tenants and cost savings for property owners,” says Sallee. Data is crucial for property owners and managers to make informed decisions about HVAC systems. Motili enables property owners to leverage system data for proactive maintenance and capital planning. key metrics “By aggregating and analyzing key metrics like system age, efficiency, and performance, we help property owners and managers identify inefficiencies and plan cost-effective solutions,” says Sallee. This allows them to prioritize investments and plan maintenance schedules with confidence, leading to improved system performance, reduced operational costs, and better long-term management of their HVAC assets. job flexibility Contractors can optimize their schedules, keep their teams active year-round, and expand their business HVAC contractors can grow their business by partnering with Motili, gaining access to sold jobs they would not typically reach. With the mobile app, contractors benefit from a steady stream of jobs, removing the need for bidding and costly marketing efforts. With quick payments and the flexibility to choose jobs, contractors can optimize their schedules, keep their teams active year-round, and expand their business without the inefficiencies of traditional lead generation methods. HVAC efficiency goals Leveraging technology, Motili seeks to help customers achieve their HVAC efficiency goals while reducing costs. Several key technologies industrywide are advancing the HVAC industry toward net zero: inverter technology, heat pumps, and low-GWP refrigerants. Daikin’s energy-saving inverter technology minimizes energy fluctuations, delivering consistent comfort and lower energy bills. When paired with a modern heat pump, this system provides efficient, year-round comfort using minimal electricity, transferring heat rather than generating it without burning fossil fuels. R-32 refrigerant Finally, R-32 refrigerant has a low environmental impact. Compared to the refrigerants widely used such as R-22 and R-410A, R-32 has a global warming potential (GWP) that is one-third lower. Together, these innovations create cost-effective, reliable, and energy-efficient systems.
Gaining early popularity in the 1970s, previous generations of heat pumps were only considered useful in mild climates. But today, modern heat pumps, especially variable-speed mini-split heat pumps, are reliable, sustainable, and used in various ways, including ways our parents and grandparents would never have thought of. New uses include she sheds, man caves, garages, tiny homes, sunrooms, and even boats. We spoke to Sean Gallagher, Regional Sales Manager, Eastern Massachusetts, Mitsubishi Electric Trane HVAC US (METUS), to discuss how people use heat pumps in the U.S. and abroad. He described some of the technology's varied (and sometimes surprising!) uses. Q: What are the most common applications of heat pumps on boats and marine crafts, and how do they differ from residential or commercial uses? Gallagher: I know one Diamond Contractor® who installed a heat pump on his father’s yacht. Since my territory includes Southeast Massachusetts and Rhode Island, I frequently see heat pumps on the large car-carrying and passenger-carrying ferries. Although commercial applications like ferries are more common, I think we will see more heat pumps on people’s boats and yachts, especially since we use an anti-corrosion coating that protects the outdoor heat exchanger against salt, sulfur and other airborne contaminants that impact the efficiency and performance of outdoor units. Q: What are some other "off-beat" or previously underappreciated applications for heat pumps – she sheds, man caves, garages, tiny homes, sunrooms, or something similar? Heat pumps are being used in high-end campers like Airstreams, smaller campers, parking lot kiosks Gallagher: All those applications apply, and there’s plenty more. My niece lives in a 400-square-foot studio apartment over my garage that’s heated and cooled with a heat pump. I also installed a low, wall-mounted heat pump unit in my father’s tool and woodworking shed. Since his tools hang on the wall, he didn’t want to give up any wall space, so now, he has a climate-controlled workshop that suits his needs. Heat pumps are also being used in high-end campers like Airstreams, smaller campers, parking lot kiosks, food trucks, and even intermodal shipping containers turned into spaces like laboratories. Q: What are the key advantages of using variable-speed mini-split heat pumps in smaller applications in various climates? Gallagher: All-climate heat pumps can conquer any climate in New England and most of the United States. Overall, variable-speed mini-split heat pumps provide efficiency, ease of installation, comfort, and quiet, regardless of outdoor temperature. Some of the best heat pumps on the market provide warmth, even if the temperature drops to a chilly –22 degrees F. At the opposite end of the thermometer, heat pump systems can cool indoor spaces when it’s a scorching 115 degrees F. Q: How does the equipment used for these applications differ from the equipment in more common HVAC use cases? Gallagher: In most HVAC use cases, people use a unitary, conventional HVAC device to heat a home. However, the market has been moving away from unitary devices toward having custom control in every room. Think about if you turned on your kitchen faucet and every faucet in the house turned on, or if you turned on your bedroom light and every light in your home turned on with it. It’s inefficient, which is how unitary systems work. All-climate heat pumps give precise temperature control and custom comfort in any area, whether it’s a shed, man cave, or garage. Each person can heat or cool the space to their comfort level. This is how heat pumps work in general and in these off-beat use cases. Q: How has the reliability of modern heat pump technology expanded the potential for marine and other applications? One-to-one heat pumps are perfect for smaller applications because of their turn-down ratio Gallagher: Since Mitsubishi Electric’s Hyper-Heating INVERTER® (H2i®) technology is not new – having come out around 2009 – the technology has grown by leaps and bounds. Today’s one-to-one heat pumps are perfect for smaller applications because of their turn-down ratio. They can ramp up quickly and then throttle back to meet the needs of a space, through a setpoint, in heating and cooling to use only the energy necessary to maintain the comfort of that indoor space. Multi-zone applications can handle larger spaces with ease and efficiency. Q: Can you provide examples of how heat pumps are being used on boats or marine crafts in the U.S. and abroad? What technologies are they replacing? Gallagher: Heat pumps are replacing electric-resistance heat, gas-fired HVAC units, and hydronic systems for watercraft powered by steam. For cooling, heat pumps are replacing chilled water systems on larger ships. Heat pumps are frequently used on large car-carrying and passenger-carrying ferries. I also know of people who have installed them on yachts and other boats, which I think will become more prevalent. Q: What are the challenges HVAC professionals might face when installing and maintaining heat pumps on boats and/or in smaller applications? The biggest challenge they face is contending with the caustic nature of the saltwater environment Gallagher: For maritime applications, the biggest challenge they face is contending with the caustic nature of the saltwater environment. I mentioned this a minute ago, but salt can degrade non-ferrous metals, like copper and aluminum. It’s crucial to use an anti-corrosion coating that protects the outdoor heat exchanger against salt, sulfur, and other airborne contaminants that impact the efficiency and performance of outdoor units. Some companies specialize in taking heat pumps apart and coating all the parts that could corrode to prevent them from doing so. This makes the heat pumps last much longer than they otherwise would. Q: How does the installation of heat pumps on boats align with the growing demand for energy-efficient and sustainable solutions in the marine industry? Gallagher: Energy-efficient heat pumps consume far less energy than a conventional HVAC system. Heat pump systems cycle hot and cold air where it’s wanted depending on the season and provide personalized comfort on a boat year-round. Modern heat pumps, especially variable-speed mini-split heat pumps, are reliable and sustainable, providing high-performance heating and air conditioning on boats anywhere, even in extremely cold or warm climates. Heat pumps are preferable in most climates, as the efficacy of a heat pump is generally 1.5 to 4 times greater when compared with electric resistance heating. {##Poll1731297929 - Which of these applications for heat pumps seems most surprising?##}
Case studies
Nearly Bergamo, Italy, there is a weather station that collects meteorological data and monitors air quality. Its operation requires professional equipment that, however, works without a permanent power supply or the presence of staff. Such conditions put the equipment and other assets at risk. In fact, the station had already suffered from several intrusion attempts and needed a security system to be put in place. Challenge Protect a remote object without a permanent power supply Like many remote objects, the weather station does not have a permanent power supply and cannot afford a full-time presence of staff members on the site. After several intrusion attempts, the client needed to secure an area of 600 square meters, prevent equipment theft, and put an end to the damage made to the agricultural produce growing on the site. They looked for a professional security system that could operate outdoors without mains power and was easy to manage remotely. Solution Wireless outdoor security system with flexible power options and remote control The implemented security system consists of 11 Ajax devices, coupled with a third-party solar panel, battery, and case In response to the challenge, Von Wunster Next s.r.l. configured a solution for securing the object that has no permanent power source or staff on-site but has extensive sun exposure. The implemented security system consists of 11 Ajax devices, coupled with a third-party solar panel, battery, and case. At the core of the system, there is a Hub 2 (2G) Jeweller control panel with a low-voltage PSU 6V. The latter allows the hub to operate from an external 7 A h battery for years. The battery, in turn, is charged via the 25 W solar panel (10 A). If the external power supply fails, the hub switches to a built-in battery and continues to protect the object for up to 16 hours or even 60 hours if the Battery Power Saver feature is enabled. The client and central monitoring station of the security company instantly receive a notification about the power issue to be fixed. The company has enough time to get to the remote object for restoring power without compromising its security. A SIM card (2G) ensures connection with the network, so Von Wunster Next s.r.l. won’t miss a thing. StreetSiren DoubleDeck Other elements of the security system are wireless outdoor Ajax devices that operate with pre-installed batteries for up to 3 years. Several MotionCam Outdoor Jeweller cover the perimeter and detect movement within seconds. The device’s photo-by-alarm feature allows minimizing expensive patrol dispatches to false alarms and gives the client peace of mind. StreetSiren DoubleDeck activates the sound of up to 113 dB and bright LED indicators in response to an alarm to deter and expose intruders. Communication with the wireless devices is provided via Ajax proprietary radio protocols Jeweler and Wings at a distance of up to 2,000 m. It’s perfect for covering large areas such as that of the station. Ajax SpaceControl Jeweller key fobs Dealing with the security system is as easy as it gets for both the client and the security company The client can control security modes effortlessly. There are four end users with different rights, and they can manage the system in the Ajax app on their phones and with wireless Ajax SpaceControl Jeweller key fobs. Von Wunster Next s.r.l., which installed the system and conducts monitoring, can track the devices’ status and take care of their configuration and maintenance remotely in the majority of cases. Dealing with the security system is as easy as it gets for both the client and the security company. All the devices are either weather-resistant or reliably hidden in the case to withstand the impacts of the environment. Constant exposure to rain or sun does not affect the security system. Why Ajax Flexible power supply options. Ajax's product portfolio includes PSUs designed to connect the system to a low-voltage power supply even when no permanent power source is available. Wireless Ajax devices operate with pre-installed batteries for up to 3 years. Visual alarm verification. With photo verification, system users and monitoring company operators can promptly verify whether an alarm is real and save costs on patrol dispatches. It is a particularly important feature for remote objects. Remote system management. The system can be managed, configured, and maintained through Ajax apps with no people present on-site, which is a cost-effective solution for a remote object. Products Hub 2 (2G) Jeweller - Security system control panel with support for photo verification MotionCam Outdoor Jeweller - Wireless outdoor motion detector with a photo camera to verify alarms 6V PSU for Hub 2/Hub 2 Plus/ReX 2 - Power supply unit for operation of the device from portable battery StreetSiren DoubleDeck Jeweller - Wireless outdoor siren with a clip lock for a branded faceplate Ajax SpaceControl Jeweller - A key fob for controlling security modes
When Harry Lau, Administrator for Facilities and Operations for the Livonia Public Schools, joined the district in 2013, he identified a significant need to improve the HVAC equipment throughout the entire school system. All 25 buildings, including schools and administration offices, had significant inefficiencies with their HVAC systems. The infrastructure was outdated and the horizontal unit ventilators that were in use were from the 1950s and 60s and were well beyond their life expectancy. The old units were prone to freezing, and there were control issues that further exacerbated the problem. Poor indoor air quality (IAQ) and inefficient temperature controls led to discomfort among staff and students, impacting the overall learning environment. His primary goal was to reduce the number of environmental air quality concerns, reduce district utility and maintenance costs, and improve the overall comfort and air quality throughout the system. The Solution To address these issues, Livonia Public Schools secured funds via a successful bond measure To address these issues, Livonia Public Schools secured funds through a successful bond measure. There were multiple contractors and manufacturers involved for the entire system upgrade, but for the classrooms specifically, the district chose to upgrade to Airedale by Modine Classmate® vertical units. Looking at the specifications of these units, Harry was certain the Classmate® would meet their needs. The previous units had structural and design issues that led to multiple repairs, and Harry knew that they would have fewer maintenance issues with the Classmate® because of the way they are designed. They also chose to modernize control of the system by implementing a building management system allowing for real-time monitoring and centralized management of the HVAC systems across all buildings. The Results The HVAC system upgrades have resulted in dramatic improvements in IAQ and energy efficiency. The new systems have provided better temperature control, faster cooling, and heating, and have reduced energy consumption by 20%. The upgraded systems also led to a quieter environment, enhancing the learning experience. The ability to monitor and manage the HVAC systems in real time has allowed for proactive maintenance and further cost savings. Harry said he wanted the classroom instructors to have some anonymity with temperature control. While the set points follow ASHRAE recommendations, the units are equipped to give the teachers some control to bump the temperature up or down a few degrees to suit their comfort level and those of the students. "With partners like Modine, they opened our eyes on ways of doing things," said Harry Lau, adding "It has been refreshing to actually be heard by the professionals." Implementation of HVAC upgrades Livonia Public Schools has been recognized by the U.S. DOE’s Efficient and Healthy Schools Program Because of their commitment to improving IAQ and energy efficiency, Livonia Public Schools has been recognized by the U.S. Department of Energy’s Efficient and Healthy Schools Program. This program recognizes and assists school districts seeking to implement high-impact indoor air quality and efficiency improvements. They were honored for optimizing their operations to improve building performance. The district was also recognized by the city as a green energy partner. Harry said that the classroom learning environments have been dramatically updated and they have seen a significant improvement. The consistent modulation of the fresh air has been greatly noticed. Livonia Public Schools’ proactive approach to HVAC upgrades A huge point of pride for the district was being able to confidently inform their staff and parents that they were ahead of the curve in ensuring quality indoor air once students and staff were able to return to indoor classroom learning during the COVID-19 pandemic. Livonia Public Schools’ proactive approach and successful implementation of HVAC upgrades have set a benchmark for other districts aiming to improve their learning environments through better air quality and energy efficiency.
To offset the cost of tenants’ monthly electric bills and provide prospective residents with high-quality HVAC upgrades that prioritize comfort and performance, Samuels Associates, owner of the Fenway Triangle luxury apartments, sought a new, building-wide heating solution that was not only cost-effective but also added a modern touch to the building’s extravagance. QMark® MUH-Pro+ and CU900 electric heaters with SmartSeries® Plus (SSP) digital BACnet thermostats from Goodyear HVAC Sales proved to be the ideal solution. Heat in a contemporary design “From their energy efficiency, quiet operation and low maintenance to the fact that they can be controlled individually for personalized comfort, electric heaters offer several benefits in apartment buildings,” explained Andrew Martin, Manager of Product Management with Marley Engineered Products® (MEP). “Delivering supplemental comfort heat in a contemporary design, these heaters are ideal for a variety of spaces including school hallways, church vestibules, transportation terminals, stairwells, entrances, lobbies, mechanical rooms and more.” Installing Heaters while Maintaining esthetics Buildings boast modern frills and discreet and esthetically good HVAC plans that act quietly Steps away from the iconic Fenway Park, the Fenway Triangle is an 891,000-square-foot complex comprising more than 570 luxury apartment units, as well as an eclectic mix of national and local retailers, restaurants, shops and green spaces. Since opening in 2006, the building needed to address issues with its HVAC systems and controls, which were leading to high monthly electric bills. The culprit? More than 50 outdated competitor electric terminal heaters, which offered only on/off controls and needed to be operated manually. If the maintenance team forgot to shut off the heaters, "The Fenway" would incur the cost of each heater running at full capacity at a rate of about 27 cents per kilowatt-hour. Another challenge facing Fenway Triangle: The emergence of new luxury apartment complexes. These buildings boast modern amenities and discreet and esthetically pleasing HVAC systems that operate quietly. They pose significant competition for “The Fenway”, as tenants increasingly prioritize indoor air quality (IAQ) and HVAC performance when selecting their luxury residences. To remain competitive in the luxury apartment market, investing in HVAC upgrades to replace outdated equipment is imperative. QMark MUH-Pro+ and CU900 electric heaters Heaters were installed in elevator banks, stairwells, worker lounges, hallways, and facility To combat the rising cost of heating each unit within the building, MEP’s local Sales Representative, Goodyear HVAC Sales, worked with HVAC distributor Equipment Direct Sales, Inc. (EDSI) to provide the client with energy-efficient QMark MUH-Pro+ and CU900 electric heaters from Marley Engineered Products. Designed to maintain occupant comfort and a comfortable environment, the heaters were installed in various elevator banks, stairwells, employee lounges, hallways and inside the building’s recently upgraded building management system (BMS) room. “Equipped with SSP digital thermostats that provide connections to BACnet MS/TP BMS for easy control and monitoring, the MUH-Pro+ and CU900 units only run when directed by the internal schedule of the BMS,” said Matthew Goodrich, President of Goodyear HVAC Sales. “Use of the BMS saves time and reduces personnel costs by eliminating the need to travel to the heater site. And, if a BMS is not available, the maintenance team can simply use the built in seven-day programmable scheduling feature.” New electric heating units Cost-Effective Heat for Unmatched Comfort and Lower Monthly Bills In tandem with EDSI, Goodrich and his team installed several brand-new electric heating units in The Fenway’s BMS room to provide cost-effective warmth without taking up floor space or creating a tripping hazard. “Innovation and collaboration converged as we tailored a custom heating solution, seamlessly blending functionality and aesthetics,” explained Goodrich. “In fabricating this solution for the client, our dedicated team and the coordination of skilled contractors transformed this building into a space that harmonizes comfort and elegance and exemplifies the blending of form and function.” Full control of the entire heating system The thermostats include features that allow the building’s maintenance team to monitor each heater The success of the project resulted in an extremely satisfied customer. Already, the SSP thermostats have provided cost savings by turning on the heaters only when needed, resulting in less electricity usage throughout The Fenway. Additionally, the thermostats include features that allow the building’s maintenance team to monitor each heater individually from within the BMS room, granting them full control of the entire heating system and eliminating the daily trips previously needed to turn each heater on and off. “We’re already seeing the savings associated with the upgraded controls,” said John Belmonte, Head of Trilogy Operations for the Fenway Triangle. “Being able to control over 40 heaters locally allows our team to focus on tenant needs without being bogged down by the time it takes to touch each individual unit. We’re eager to work further with the Goodyear team on other buildings in the neighborhood.” Innovative approach and exceptional achievements To acknowledge the innovative approach and exceptional achievements demonstrated by the Goodyear team in overcoming the challenges faced during this project, Marley Engineered Products awarded Goodrich the 2024 Jim Herring Memorial Silver Fox Award at its recent national sales meeting. “This award for excellence in solution design embodies the spirit of Herring, who left a lasting legacy of designing creative solutions for specialized applications, was always up for a challenge and most happy when solving a unique heating or ventilation problem,” said Sean Pesce, Director of Sales for Marley Engineered Products. “Matthew and his team at Goodyear perfectly captured Jim’s talent for finding creative solutions to the most complex issues and left a lasting impression on the client.”
"ABM played a critical role in helping us identify what we could be doing better—how we could be more efficient and sound from an infrastructure perspective." "Their expertise helped us hit the mark on sustainability, financial responsibility, and community impact," Union City, Indiana, Mayor Chad Spence. Overview In a small community where resources are finite, Union City, Indiana, faced the challenge of upgrading critical infrastructure while balancing financial, sustainability, and community priorities. Through a strategic partnership with ABM, the city implemented a comprehensive energy, lighting, HVAC, and infrastructure upgrade that exceeded financial, operational, and community goals—maximizing outcomes while minimizing waste. Challenges Leaky roofs and outdated systems posed risks to both the buildings and their irreplaceable contents Union City’s historic infrastructure, including a museum housed in a former railroad hotel, required urgent repairs. Leaky roofs and outdated systems posed risks to both the buildings and their irreplaceable contents. Additionally, high energy consumption—particularly at wastewater treatment facilities—placed a significant financial burden on the city’s budget, limiting opportunities for community growth and development. Key challenges Aging infrastructure in need of modernization High energy costs straining the city’s budget Preserving historic structures while improving efficiency Overcoming permitting and regulatory hurdles for renewable energy solutions An Engineering & Infrastructure Solution ABM’s industry-pioneering Engineering & Infrastructure Solutions team, led by Chris Mastrianni, Joe Boetsch, Ann Smith (LEED AP), and Erick Dustin, worked closely with Union City leadership to design a future-focused plan. Key Project Components Energy Efficiency & Sustainability: Integration of solar arrays to reduce dependency on the grid and lower operational costs Infrastructure Upgrades: Modernization of lighting, HVAC systems, and wastewater treatment facilities to improve efficiency and performance Financial Innovation: A strategic financial model that leveraged energy savings to fund additional infrastructure improvements Community Impact: Reinvesting cost savings into critical areas such as parks, streets, and sidewalks Results & Impact By thinking outside the box and leveraging innovative solutions, ABM helped Union City achieve: Significant Energy Cost Savings: Enabling reallocation of funds to community growth initiatives Improved Infrastructure Efficiency: Enhancing operational performance across city facilities Preserved Historic Structures: Protecting the city’s heritage while modernizing key assets Sustainability & Resiliency: Positioning the city for a more energy-independent future Union City Powers a Sustainable Future Union City’s successful partnership with ABM showcases how smart infrastructure investment can drive long-term sustainability, financial efficiency, and community growth. By prioritizing innovation, fiscal responsibility, and sustainability, Union City has set a precedent for how small communities can thrive through strategic energy and infrastructure improvements.
The Olsen Group, based in Boca Raton, Florida, is a national pioneer in HVAC energy optimization. Donald Olsen and his seasoned team of HVAC control specialists have been in business for two decades, integrating energy-saving solutions into over a thousand commercial and large-scale residential projects. In the process, the Olsen Group has become one of North America’s top suppliers of Verdant thermostats. Verdant devices leverage intelligent occupancy sensors and proprietary software to reduce HVAC runtimes by 45 percent on average. HVAC control integration Verdant’s effectiveness, reliability, and broad compatibility have made Verdant the energy management solution of choice for thousands of hotels and MDUs, including multifamily buildings, senior living, and student housing. The Olsen Group has forged a productive two-way partnership with Verdant. Donald Olsen and his team have made it a priority to share data, customer feedback, and requirements with Verdant – and Verdant, in turn, has come to rely on Olsen when they need to field test a new solution. In May of 2024, Verdant reached out to Olsen for help with a new pilot program aiming to facilitate more effective HVAC control integration, easier service, and deep energy savings for MDU projects around the globe. The Challenge Commercial VRF systems have an extremely attractive set of upsides for hotel operators Inverter (VRF) system design is becoming increasingly common in hospitality settings. Commercial VRF systems have an extremely attractive set of upsides for hotel operators. They are significantly more energy efficient and quieter than traditional VTACs or PTACs; they can provide simultaneous heating and cooling to different zones for optimal guest comfort; and they allow both individual room-level setpoint control and building-level centralized management. However, the majority of VRF units cannot connect directly to a third-party smart thermostat. Because they rely on proprietary manufacturer protocols for variable speed commands and internal diagnostics, VRF units require an external control solution to facilitate bidirectional communication with Verdant thermostats. Installation and commissioning process Every additional component in a system adds complexity and opportunity for human error. In hotels, that complexity is multiplied across hundreds of rooms. “HVAC systems are installed dark for new builds, with no power running to the site,” says Donald Olsen, President and Owner of the Olsen Group. “There’s no way to test as we go. If there are any mistakes during installation, we find out about it when the lights go on after project completion.” And mistakes are nearly inevitable. Some third-party controllers have prominent dipswitches that can be easily snagged or tripped during transportation or installation, altering their configuration and causing them to fail once the system is powered. These switches are often accidentally tripped multiple times throughout the installation and commissioning process, pioneering to a never-ending cycle of errors and service calls. VRF control solutions Adding to the issue, not all third-party control keys have the ability to retrieve and solve system error codes “Once properly configured and installed, VRF control solutions tend to be incredibly reliable,” says Olsen. “Getting them there is a real challenge, however. Accidents, human error, and repeated recalibrations can drive serious project overruns and client dissatisfaction.” Adding to the problem, not all third-party control solutions have the capability to retrieve and translate system error codes. “If the central management system isn’t getting certified manufacturer control signals from the control device, it may no longer recognize the thermostat. The system will continue to function, but it will always show up in the central manager with an error message,” warns Olsen. Airzone Aidoo Pro control solution These false error reports degrade the overall utility of the central management system, robbing operators of the ability to detect and mitigate problems proactively and requiring onsite testing to diagnose any issues. As VRF systems become the norm for hospitality projects, Verdant needed a solution to reduce the possibility of accidental misconfiguration and improve visibility into system functionality. They called on Olsen to conduct a pilot program, retrofitting sixteen VRF units in the Jacksonville Beach, FL Springhill Suites with the Airzone Aidoo Pro control solution. The Solution For the pilot, the Olsen Group outfitted each VRV unit in the loop with an Aidoo Pro controller The Jacksonville Beach Springhill Suites is a 156-room hotel with a state-of-the-art Daikin VRV rooftop chiller system. The Airzone Aidoo Pro ships preconfigured for the specific HVAC unit model, reducing the possibility for errors during initial installation. For the pilot, the Olsen Group outfitted each VRV unit in the loop with an Aidoo Pro controller. This 1:1 system design simplifies operations and troubleshooting: Any issue can be immediately traced back to a single unit, minimizing the scope and duration or repair downtime. “The Airzone Aidoo Pro offered two key upgrades as a VRV control solution,” says Olsen. “First, the dipswitches are recessed, making them much harder to trip accidentally. Second, Aidoo makes the system much easier to service. We can read error codes, run tests, and diagnose issues remotely, without ever needing to disrupt a guest’s stay.” Airzone’s expansive library This advanced remote management is enabled by Airzone’s expansive library of manufacturer protocols. “Because of our close relationship with HVAC manufacturers, Aidoo Pro can provide the proprietary control signals the central management system is expecting to see,” says Borja Fernandez, Director of OEM Solutions, Airzone. “That preserves all the features of the HVAC unit and thermostat, while also eliminating persistent false error codes. With Aidoo Pro, the central management system can function as a single-pane-of-glass HVAC monitoring and control solution for the building, as intended.” Results and Next Steps The pilot program is expanding to new builds around the globe, including projects in the UK Olsen reports that Springhill Suites is happy with their upgraded VRV system. “They have more visibility into the system and fewer services calls,” says Olsen. “When there is an issue, we can diagnose it remotely for faster resolution and less guest room downtime. It’s a much better customer experience overall.” Verdant is encouraged as well. This pilot program is expanding to several new builds around the globe, including projects in Central America, the Caribbean, the UK, and the EU. HVAC energy savings “There is a massive untapped market for energy-efficient HVAC upgrades in the Caribbean region,” says Olsen. “Energy costs there can exceed a dollar per kilowatt hour. Cost-effective devices like Verdant thermostats and the Airzone Aidoo Pro pay for themselves very easily in that scenario.” Verdant and the Olsen Group have built global brands by helping commercial properties realize significant HVAC energy savings. Through the Airzone Aidoo Pro pilot program, they are continuing to innovate, enabling reliable integration and enterprise-grade control on highly efficient VRF units. “The demand for commercial VRF control is definitely there,” says Olsen. “With Verdant and Airzone, we can deliver it with ease.”
In facilities with high volumes of foot traffic, the constant opening and closing of doors not only lets in chilly air but can cause heating problems for the entire building. Cold drafts bring the temperatures down, so while main rooms benefit from the warmth of the building’s primary heating system, many other areas are left to deal with the arctic side effects. Vestibules, lobbies, entranceways, and hallways are frequently populated, so it’s imperative that facilities hunker down and counteract the cold drafts left behind by those entering and leaving buildings. Opt for electric ceiling heaters To help neutralize these blustery winds, facilities should consider fan-forced wall heaters that provide continuous comfort through optimized airflow. Such units are ideal for entryways and other spaces where short bursts of heat are needed – providing a tremendous advantage over gentle heating sources that may not be powerful enough to provide the desired amount of warmth. However, if wall and floor space is minimal, facilities can instead opt for electric ceiling heaters. Mounted flat or recessed to the ceiling, these heaters are ideal not only for entryways but also in conference rooms, waiting areas, bathrooms, and lobbies. No matter the case, both products move heated air with a fan to quickly heat the room from the wall or ceiling. Once the heater turns on, the air is moved over a heating element and circulated into the space, making certain that residents are met with warmth and comfort from the time they enter the building until they leave. Specialized heating units Specialized heating units are designed to stop drafts in their tracks before they laid throughout a building Whether it’s through vents, unsealed windows or cracks and crevices in the building’s foundation, cold air will creep into facilities any way it can. This cool air can make indoor temperatures uncomfortable for occupants and reduce the overall heating efficiency of the facility. Specialized heating units are designed to stop drafts in their tracks before they spread throughout a building. Fan-forced wall and ceiling heaters with an automatic delay feature eliminate cold drafts on start-up and discharge residual heat from the heater body during the shutdown, helping attack drafts at their source, making the best use of available heat and prolonging the life of the heater. Equipped with integrated thermostats To maintain desirable comfort levels, facilities should consider fan-forced wall or ceiling heaters equipped with integrated thermostats or BMS connections for easy adjustment of room temperatures. A hotel’s vestibule, for example, may experience high amounts of foot traffic during check-in and check-out hours. Because fewer people are coming and going outside of these times, the adjustable thermostat feature allows facilities to alter their heating output needs to ensure heat is not misused and temperatures remain comfortable. For commercial fan-forced wall heaters with striking designs and contemporary looks, Berko® and QMark® offer units to match any room’s décor while supplying an appropriate amount of warmth no matter the time of year. Safety First Fan-forced wall or ceiling heaters are built with easily accessible power on/off switches for safety Safety and style go hand-in-hand. While selecting a heater that fits a building’s esthetic is important, opting for a high-quality product that protects against common safety risks should be a top-of-mind priority. Fan-forced wall or ceiling heaters are built with easily accessible power on/off switches for added safety during maintenance. Tamper-proof plugs for thermostat holes prevent unwanted changes to the temperature and keep children and pets from getting into places they shouldn’t. All fan-forced units also come with thermal overheat protectors that disconnect power in the event of accidental dust or debris blockages to mitigate the risk of injury. Additionally, heaters that include permanently lubricated and enclosed fan motors are shown to have longer lives, require less maintenance and gently administer heat throughout a space. Keep in mind that some heaters are noisier than others, so make sure to choose one powerful enough to negate drafts but quiet enough to prevent disturbances from interrupting daily activities. Maintaining Warmth and Comfort Drafts bring cold air and a lasting chill into heated spaces every time a door opens, especially during the colder months. To offset the frigidness, consider installing a fan-forced wall or ceiling heater to regain suitable levels of warmth and comfort for all building occupants. Berko and QMark’s commercial fan-forced wall and ceiling heaters provide the strongest, safest sources of heat for those chilly spaces.
Nearly Bergamo, Italy, there is a weather station that collects meteorological data and monitors air quality. Its operation requires professional equipment that, however, works without a permanent power supply or the presence of staff. Such conditions put the equipment and other assets at risk. In fact, the station had already suffered from several intrusion attempts and needed a security system to be put in place. Challenge Protect a remote object without a permanent power supply Like many remote objects, the weather station does not have a permanent power supply and cannot afford a full-time presence of staff members on the site. After several intrusion attempts, the client needed to secure an area of 600 square meters, prevent equipment theft, and put an end to the damage made to the agricultural produce growing on the site. They looked for a professional security system that could operate outdoors without mains power and was easy to manage remotely. Solution Wireless outdoor security system with flexible power options and remote control The implemented security system consists of 11 Ajax devices, coupled with a third-party solar panel, battery, and case In response to the challenge, Von Wunster Next s.r.l. configured a solution for securing the object that has no permanent power source or staff on-site but has extensive sun exposure. The implemented security system consists of 11 Ajax devices, coupled with a third-party solar panel, battery, and case. At the core of the system, there is a Hub 2 (2G) Jeweller control panel with a low-voltage PSU 6V. The latter allows the hub to operate from an external 7 A h battery for years. The battery, in turn, is charged via the 25 W solar panel (10 A). If the external power supply fails, the hub switches to a built-in battery and continues to protect the object for up to 16 hours or even 60 hours if the Battery Power Saver feature is enabled. The client and central monitoring station of the security company instantly receive a notification about the power issue to be fixed. The company has enough time to get to the remote object for restoring power without compromising its security. A SIM card (2G) ensures connection with the network, so Von Wunster Next s.r.l. won’t miss a thing. StreetSiren DoubleDeck Other elements of the security system are wireless outdoor Ajax devices that operate with pre-installed batteries for up to 3 years. Several MotionCam Outdoor Jeweller cover the perimeter and detect movement within seconds. The device’s photo-by-alarm feature allows minimizing expensive patrol dispatches to false alarms and gives the client peace of mind. StreetSiren DoubleDeck activates the sound of up to 113 dB and bright LED indicators in response to an alarm to deter and expose intruders. Communication with the wireless devices is provided via Ajax proprietary radio protocols Jeweler and Wings at a distance of up to 2,000 m. It’s perfect for covering large areas such as that of the station. Ajax SpaceControl Jeweller key fobs Dealing with the security system is as easy as it gets for both the client and the security company The client can control security modes effortlessly. There are four end users with different rights, and they can manage the system in the Ajax app on their phones and with wireless Ajax SpaceControl Jeweller key fobs. Von Wunster Next s.r.l., which installed the system and conducts monitoring, can track the devices’ status and take care of their configuration and maintenance remotely in the majority of cases. Dealing with the security system is as easy as it gets for both the client and the security company. All the devices are either weather-resistant or reliably hidden in the case to withstand the impacts of the environment. Constant exposure to rain or sun does not affect the security system. Why Ajax Flexible power supply options. Ajax's product portfolio includes PSUs designed to connect the system to a low-voltage power supply even when no permanent power source is available. Wireless Ajax devices operate with pre-installed batteries for up to 3 years. Visual alarm verification. With photo verification, system users and monitoring company operators can promptly verify whether an alarm is real and save costs on patrol dispatches. It is a particularly important feature for remote objects. Remote system management. The system can be managed, configured, and maintained through Ajax apps with no people present on-site, which is a cost-effective solution for a remote object. Products Hub 2 (2G) Jeweller - Security system control panel with support for photo verification MotionCam Outdoor Jeweller - Wireless outdoor motion detector with a photo camera to verify alarms 6V PSU for Hub 2/Hub 2 Plus/ReX 2 - Power supply unit for operation of the device from portable battery StreetSiren DoubleDeck Jeweller - Wireless outdoor siren with a clip lock for a branded faceplate Ajax SpaceControl Jeweller - A key fob for controlling security modes
When Harry Lau, Administrator for Facilities and Operations for the Livonia Public Schools, joined the district in 2013, he identified a significant need to improve the HVAC equipment throughout the entire school system. All 25 buildings, including schools and administration offices, had significant inefficiencies with their HVAC systems. The infrastructure was outdated and the horizontal unit ventilators that were in use were from the 1950s and 60s and were well beyond their life expectancy. The old units were prone to freezing, and there were control issues that further exacerbated the problem. Poor indoor air quality (IAQ) and inefficient temperature controls led to discomfort among staff and students, impacting the overall learning environment. His primary goal was to reduce the number of environmental air quality concerns, reduce district utility and maintenance costs, and improve the overall comfort and air quality throughout the system. The Solution To address these issues, Livonia Public Schools secured funds via a successful bond measure To address these issues, Livonia Public Schools secured funds through a successful bond measure. There were multiple contractors and manufacturers involved for the entire system upgrade, but for the classrooms specifically, the district chose to upgrade to Airedale by Modine Classmate® vertical units. Looking at the specifications of these units, Harry was certain the Classmate® would meet their needs. The previous units had structural and design issues that led to multiple repairs, and Harry knew that they would have fewer maintenance issues with the Classmate® because of the way they are designed. They also chose to modernize control of the system by implementing a building management system allowing for real-time monitoring and centralized management of the HVAC systems across all buildings. The Results The HVAC system upgrades have resulted in dramatic improvements in IAQ and energy efficiency. The new systems have provided better temperature control, faster cooling, and heating, and have reduced energy consumption by 20%. The upgraded systems also led to a quieter environment, enhancing the learning experience. The ability to monitor and manage the HVAC systems in real time has allowed for proactive maintenance and further cost savings. Harry said he wanted the classroom instructors to have some anonymity with temperature control. While the set points follow ASHRAE recommendations, the units are equipped to give the teachers some control to bump the temperature up or down a few degrees to suit their comfort level and those of the students. "With partners like Modine, they opened our eyes on ways of doing things," said Harry Lau, adding "It has been refreshing to actually be heard by the professionals." Implementation of HVAC upgrades Livonia Public Schools has been recognized by the U.S. DOE’s Efficient and Healthy Schools Program Because of their commitment to improving IAQ and energy efficiency, Livonia Public Schools has been recognized by the U.S. Department of Energy’s Efficient and Healthy Schools Program. This program recognizes and assists school districts seeking to implement high-impact indoor air quality and efficiency improvements. They were honored for optimizing their operations to improve building performance. The district was also recognized by the city as a green energy partner. Harry said that the classroom learning environments have been dramatically updated and they have seen a significant improvement. The consistent modulation of the fresh air has been greatly noticed. Livonia Public Schools’ proactive approach to HVAC upgrades A huge point of pride for the district was being able to confidently inform their staff and parents that they were ahead of the curve in ensuring quality indoor air once students and staff were able to return to indoor classroom learning during the COVID-19 pandemic. Livonia Public Schools’ proactive approach and successful implementation of HVAC upgrades have set a benchmark for other districts aiming to improve their learning environments through better air quality and energy efficiency.
To offset the cost of tenants’ monthly electric bills and provide prospective residents with high-quality HVAC upgrades that prioritize comfort and performance, Samuels Associates, owner of the Fenway Triangle luxury apartments, sought a new, building-wide heating solution that was not only cost-effective but also added a modern touch to the building’s extravagance. QMark® MUH-Pro+ and CU900 electric heaters with SmartSeries® Plus (SSP) digital BACnet thermostats from Goodyear HVAC Sales proved to be the ideal solution. Heat in a contemporary design “From their energy efficiency, quiet operation and low maintenance to the fact that they can be controlled individually for personalized comfort, electric heaters offer several benefits in apartment buildings,” explained Andrew Martin, Manager of Product Management with Marley Engineered Products® (MEP). “Delivering supplemental comfort heat in a contemporary design, these heaters are ideal for a variety of spaces including school hallways, church vestibules, transportation terminals, stairwells, entrances, lobbies, mechanical rooms and more.” Installing Heaters while Maintaining esthetics Buildings boast modern frills and discreet and esthetically good HVAC plans that act quietly Steps away from the iconic Fenway Park, the Fenway Triangle is an 891,000-square-foot complex comprising more than 570 luxury apartment units, as well as an eclectic mix of national and local retailers, restaurants, shops and green spaces. Since opening in 2006, the building needed to address issues with its HVAC systems and controls, which were leading to high monthly electric bills. The culprit? More than 50 outdated competitor electric terminal heaters, which offered only on/off controls and needed to be operated manually. If the maintenance team forgot to shut off the heaters, "The Fenway" would incur the cost of each heater running at full capacity at a rate of about 27 cents per kilowatt-hour. Another challenge facing Fenway Triangle: The emergence of new luxury apartment complexes. These buildings boast modern amenities and discreet and esthetically pleasing HVAC systems that operate quietly. They pose significant competition for “The Fenway”, as tenants increasingly prioritize indoor air quality (IAQ) and HVAC performance when selecting their luxury residences. To remain competitive in the luxury apartment market, investing in HVAC upgrades to replace outdated equipment is imperative. QMark MUH-Pro+ and CU900 electric heaters Heaters were installed in elevator banks, stairwells, worker lounges, hallways, and facility To combat the rising cost of heating each unit within the building, MEP’s local Sales Representative, Goodyear HVAC Sales, worked with HVAC distributor Equipment Direct Sales, Inc. (EDSI) to provide the client with energy-efficient QMark MUH-Pro+ and CU900 electric heaters from Marley Engineered Products. Designed to maintain occupant comfort and a comfortable environment, the heaters were installed in various elevator banks, stairwells, employee lounges, hallways and inside the building’s recently upgraded building management system (BMS) room. “Equipped with SSP digital thermostats that provide connections to BACnet MS/TP BMS for easy control and monitoring, the MUH-Pro+ and CU900 units only run when directed by the internal schedule of the BMS,” said Matthew Goodrich, President of Goodyear HVAC Sales. “Use of the BMS saves time and reduces personnel costs by eliminating the need to travel to the heater site. And, if a BMS is not available, the maintenance team can simply use the built in seven-day programmable scheduling feature.” New electric heating units Cost-Effective Heat for Unmatched Comfort and Lower Monthly Bills In tandem with EDSI, Goodrich and his team installed several brand-new electric heating units in The Fenway’s BMS room to provide cost-effective warmth without taking up floor space or creating a tripping hazard. “Innovation and collaboration converged as we tailored a custom heating solution, seamlessly blending functionality and aesthetics,” explained Goodrich. “In fabricating this solution for the client, our dedicated team and the coordination of skilled contractors transformed this building into a space that harmonizes comfort and elegance and exemplifies the blending of form and function.” Full control of the entire heating system The thermostats include features that allow the building’s maintenance team to monitor each heater The success of the project resulted in an extremely satisfied customer. Already, the SSP thermostats have provided cost savings by turning on the heaters only when needed, resulting in less electricity usage throughout The Fenway. Additionally, the thermostats include features that allow the building’s maintenance team to monitor each heater individually from within the BMS room, granting them full control of the entire heating system and eliminating the daily trips previously needed to turn each heater on and off. “We’re already seeing the savings associated with the upgraded controls,” said John Belmonte, Head of Trilogy Operations for the Fenway Triangle. “Being able to control over 40 heaters locally allows our team to focus on tenant needs without being bogged down by the time it takes to touch each individual unit. We’re eager to work further with the Goodyear team on other buildings in the neighborhood.” Innovative approach and exceptional achievements To acknowledge the innovative approach and exceptional achievements demonstrated by the Goodyear team in overcoming the challenges faced during this project, Marley Engineered Products awarded Goodrich the 2024 Jim Herring Memorial Silver Fox Award at its recent national sales meeting. “This award for excellence in solution design embodies the spirit of Herring, who left a lasting legacy of designing creative solutions for specialized applications, was always up for a challenge and most happy when solving a unique heating or ventilation problem,” said Sean Pesce, Director of Sales for Marley Engineered Products. “Matthew and his team at Goodyear perfectly captured Jim’s talent for finding creative solutions to the most complex issues and left a lasting impression on the client.”
"ABM played a critical role in helping us identify what we could be doing better—how we could be more efficient and sound from an infrastructure perspective." "Their expertise helped us hit the mark on sustainability, financial responsibility, and community impact," Union City, Indiana, Mayor Chad Spence. Overview In a small community where resources are finite, Union City, Indiana, faced the challenge of upgrading critical infrastructure while balancing financial, sustainability, and community priorities. Through a strategic partnership with ABM, the city implemented a comprehensive energy, lighting, HVAC, and infrastructure upgrade that exceeded financial, operational, and community goals—maximizing outcomes while minimizing waste. Challenges Leaky roofs and outdated systems posed risks to both the buildings and their irreplaceable contents Union City’s historic infrastructure, including a museum housed in a former railroad hotel, required urgent repairs. Leaky roofs and outdated systems posed risks to both the buildings and their irreplaceable contents. Additionally, high energy consumption—particularly at wastewater treatment facilities—placed a significant financial burden on the city’s budget, limiting opportunities for community growth and development. Key challenges Aging infrastructure in need of modernization High energy costs straining the city’s budget Preserving historic structures while improving efficiency Overcoming permitting and regulatory hurdles for renewable energy solutions An Engineering & Infrastructure Solution ABM’s industry-pioneering Engineering & Infrastructure Solutions team, led by Chris Mastrianni, Joe Boetsch, Ann Smith (LEED AP), and Erick Dustin, worked closely with Union City leadership to design a future-focused plan. Key Project Components Energy Efficiency & Sustainability: Integration of solar arrays to reduce dependency on the grid and lower operational costs Infrastructure Upgrades: Modernization of lighting, HVAC systems, and wastewater treatment facilities to improve efficiency and performance Financial Innovation: A strategic financial model that leveraged energy savings to fund additional infrastructure improvements Community Impact: Reinvesting cost savings into critical areas such as parks, streets, and sidewalks Results & Impact By thinking outside the box and leveraging innovative solutions, ABM helped Union City achieve: Significant Energy Cost Savings: Enabling reallocation of funds to community growth initiatives Improved Infrastructure Efficiency: Enhancing operational performance across city facilities Preserved Historic Structures: Protecting the city’s heritage while modernizing key assets Sustainability & Resiliency: Positioning the city for a more energy-independent future Union City Powers a Sustainable Future Union City’s successful partnership with ABM showcases how smart infrastructure investment can drive long-term sustainability, financial efficiency, and community growth. By prioritizing innovation, fiscal responsibility, and sustainability, Union City has set a precedent for how small communities can thrive through strategic energy and infrastructure improvements.
The Olsen Group, based in Boca Raton, Florida, is a national pioneer in HVAC energy optimization. Donald Olsen and his seasoned team of HVAC control specialists have been in business for two decades, integrating energy-saving solutions into over a thousand commercial and large-scale residential projects. In the process, the Olsen Group has become one of North America’s top suppliers of Verdant thermostats. Verdant devices leverage intelligent occupancy sensors and proprietary software to reduce HVAC runtimes by 45 percent on average. HVAC control integration Verdant’s effectiveness, reliability, and broad compatibility have made Verdant the energy management solution of choice for thousands of hotels and MDUs, including multifamily buildings, senior living, and student housing. The Olsen Group has forged a productive two-way partnership with Verdant. Donald Olsen and his team have made it a priority to share data, customer feedback, and requirements with Verdant – and Verdant, in turn, has come to rely on Olsen when they need to field test a new solution. In May of 2024, Verdant reached out to Olsen for help with a new pilot program aiming to facilitate more effective HVAC control integration, easier service, and deep energy savings for MDU projects around the globe. The Challenge Commercial VRF systems have an extremely attractive set of upsides for hotel operators Inverter (VRF) system design is becoming increasingly common in hospitality settings. Commercial VRF systems have an extremely attractive set of upsides for hotel operators. They are significantly more energy efficient and quieter than traditional VTACs or PTACs; they can provide simultaneous heating and cooling to different zones for optimal guest comfort; and they allow both individual room-level setpoint control and building-level centralized management. However, the majority of VRF units cannot connect directly to a third-party smart thermostat. Because they rely on proprietary manufacturer protocols for variable speed commands and internal diagnostics, VRF units require an external control solution to facilitate bidirectional communication with Verdant thermostats. Installation and commissioning process Every additional component in a system adds complexity and opportunity for human error. In hotels, that complexity is multiplied across hundreds of rooms. “HVAC systems are installed dark for new builds, with no power running to the site,” says Donald Olsen, President and Owner of the Olsen Group. “There’s no way to test as we go. If there are any mistakes during installation, we find out about it when the lights go on after project completion.” And mistakes are nearly inevitable. Some third-party controllers have prominent dipswitches that can be easily snagged or tripped during transportation or installation, altering their configuration and causing them to fail once the system is powered. These switches are often accidentally tripped multiple times throughout the installation and commissioning process, pioneering to a never-ending cycle of errors and service calls. VRF control solutions Adding to the issue, not all third-party control keys have the ability to retrieve and solve system error codes “Once properly configured and installed, VRF control solutions tend to be incredibly reliable,” says Olsen. “Getting them there is a real challenge, however. Accidents, human error, and repeated recalibrations can drive serious project overruns and client dissatisfaction.” Adding to the problem, not all third-party control solutions have the capability to retrieve and translate system error codes. “If the central management system isn’t getting certified manufacturer control signals from the control device, it may no longer recognize the thermostat. The system will continue to function, but it will always show up in the central manager with an error message,” warns Olsen. Airzone Aidoo Pro control solution These false error reports degrade the overall utility of the central management system, robbing operators of the ability to detect and mitigate problems proactively and requiring onsite testing to diagnose any issues. As VRF systems become the norm for hospitality projects, Verdant needed a solution to reduce the possibility of accidental misconfiguration and improve visibility into system functionality. They called on Olsen to conduct a pilot program, retrofitting sixteen VRF units in the Jacksonville Beach, FL Springhill Suites with the Airzone Aidoo Pro control solution. The Solution For the pilot, the Olsen Group outfitted each VRV unit in the loop with an Aidoo Pro controller The Jacksonville Beach Springhill Suites is a 156-room hotel with a state-of-the-art Daikin VRV rooftop chiller system. The Airzone Aidoo Pro ships preconfigured for the specific HVAC unit model, reducing the possibility for errors during initial installation. For the pilot, the Olsen Group outfitted each VRV unit in the loop with an Aidoo Pro controller. This 1:1 system design simplifies operations and troubleshooting: Any issue can be immediately traced back to a single unit, minimizing the scope and duration or repair downtime. “The Airzone Aidoo Pro offered two key upgrades as a VRV control solution,” says Olsen. “First, the dipswitches are recessed, making them much harder to trip accidentally. Second, Aidoo makes the system much easier to service. We can read error codes, run tests, and diagnose issues remotely, without ever needing to disrupt a guest’s stay.” Airzone’s expansive library This advanced remote management is enabled by Airzone’s expansive library of manufacturer protocols. “Because of our close relationship with HVAC manufacturers, Aidoo Pro can provide the proprietary control signals the central management system is expecting to see,” says Borja Fernandez, Director of OEM Solutions, Airzone. “That preserves all the features of the HVAC unit and thermostat, while also eliminating persistent false error codes. With Aidoo Pro, the central management system can function as a single-pane-of-glass HVAC monitoring and control solution for the building, as intended.” Results and Next Steps The pilot program is expanding to new builds around the globe, including projects in the UK Olsen reports that Springhill Suites is happy with their upgraded VRV system. “They have more visibility into the system and fewer services calls,” says Olsen. “When there is an issue, we can diagnose it remotely for faster resolution and less guest room downtime. It’s a much better customer experience overall.” Verdant is encouraged as well. This pilot program is expanding to several new builds around the globe, including projects in Central America, the Caribbean, the UK, and the EU. HVAC energy savings “There is a massive untapped market for energy-efficient HVAC upgrades in the Caribbean region,” says Olsen. “Energy costs there can exceed a dollar per kilowatt hour. Cost-effective devices like Verdant thermostats and the Airzone Aidoo Pro pay for themselves very easily in that scenario.” Verdant and the Olsen Group have built global brands by helping commercial properties realize significant HVAC energy savings. Through the Airzone Aidoo Pro pilot program, they are continuing to innovate, enabling reliable integration and enterprise-grade control on highly efficient VRF units. “The demand for commercial VRF control is definitely there,” says Olsen. “With Verdant and Airzone, we can deliver it with ease.”
In facilities with high volumes of foot traffic, the constant opening and closing of doors not only lets in chilly air but can cause heating problems for the entire building. Cold drafts bring the temperatures down, so while main rooms benefit from the warmth of the building’s primary heating system, many other areas are left to deal with the arctic side effects. Vestibules, lobbies, entranceways, and hallways are frequently populated, so it’s imperative that facilities hunker down and counteract the cold drafts left behind by those entering and leaving buildings. Opt for electric ceiling heaters To help neutralize these blustery winds, facilities should consider fan-forced wall heaters that provide continuous comfort through optimized airflow. Such units are ideal for entryways and other spaces where short bursts of heat are needed – providing a tremendous advantage over gentle heating sources that may not be powerful enough to provide the desired amount of warmth. However, if wall and floor space is minimal, facilities can instead opt for electric ceiling heaters. Mounted flat or recessed to the ceiling, these heaters are ideal not only for entryways but also in conference rooms, waiting areas, bathrooms, and lobbies. No matter the case, both products move heated air with a fan to quickly heat the room from the wall or ceiling. Once the heater turns on, the air is moved over a heating element and circulated into the space, making certain that residents are met with warmth and comfort from the time they enter the building until they leave. Specialized heating units Specialized heating units are designed to stop drafts in their tracks before they laid throughout a building Whether it’s through vents, unsealed windows or cracks and crevices in the building’s foundation, cold air will creep into facilities any way it can. This cool air can make indoor temperatures uncomfortable for occupants and reduce the overall heating efficiency of the facility. Specialized heating units are designed to stop drafts in their tracks before they spread throughout a building. Fan-forced wall and ceiling heaters with an automatic delay feature eliminate cold drafts on start-up and discharge residual heat from the heater body during the shutdown, helping attack drafts at their source, making the best use of available heat and prolonging the life of the heater. Equipped with integrated thermostats To maintain desirable comfort levels, facilities should consider fan-forced wall or ceiling heaters equipped with integrated thermostats or BMS connections for easy adjustment of room temperatures. A hotel’s vestibule, for example, may experience high amounts of foot traffic during check-in and check-out hours. Because fewer people are coming and going outside of these times, the adjustable thermostat feature allows facilities to alter their heating output needs to ensure heat is not misused and temperatures remain comfortable. For commercial fan-forced wall heaters with striking designs and contemporary looks, Berko® and QMark® offer units to match any room’s décor while supplying an appropriate amount of warmth no matter the time of year. Safety First Fan-forced wall or ceiling heaters are built with easily accessible power on/off switches for safety Safety and style go hand-in-hand. While selecting a heater that fits a building’s esthetic is important, opting for a high-quality product that protects against common safety risks should be a top-of-mind priority. Fan-forced wall or ceiling heaters are built with easily accessible power on/off switches for added safety during maintenance. Tamper-proof plugs for thermostat holes prevent unwanted changes to the temperature and keep children and pets from getting into places they shouldn’t. All fan-forced units also come with thermal overheat protectors that disconnect power in the event of accidental dust or debris blockages to mitigate the risk of injury. Additionally, heaters that include permanently lubricated and enclosed fan motors are shown to have longer lives, require less maintenance and gently administer heat throughout a space. Keep in mind that some heaters are noisier than others, so make sure to choose one powerful enough to negate drafts but quiet enough to prevent disturbances from interrupting daily activities. Maintaining Warmth and Comfort Drafts bring cold air and a lasting chill into heated spaces every time a door opens, especially during the colder months. To offset the frigidness, consider installing a fan-forced wall or ceiling heater to regain suitable levels of warmth and comfort for all building occupants. Berko and QMark’s commercial fan-forced wall and ceiling heaters provide the strongest, safest sources of heat for those chilly spaces.


Round table discussion
Building design and HVAC are interdependent aspects of creating a comfortable, healthy, energy-efficient, and functional indoor environment. How important is collaboration as architects and HVAC engineers seek to ensure that a building's form and function are harmonized with an efficient and effective HVAC system? We asked our Expert Panel Roundtable: How does building design impact HVAC systems – and vice versa?
In today's smart homes, traditional climate control meets modern automation and connectivity. Technologies such as smart thermostats, home automation platforms, sensors, zoned heating and cooling, and artificial intelligence are combining to yield new levels of comfort for homeowners who embrace the smart home concept. We asked our Expert Panel Roundtable: How is the changing smart homes market impacting HVAC systems?
The HVAC market is a rapidly changing environment on a variety of fronts, from the introduction of new refrigerants to the increasing use of artificial intelligence to the embrace of interconnected systems in the Internet of Things (IoT) environment. We asked our Expert Panel Roundtable: How will the HVAC market change in the next five years?
Products


White papers

Future Proofing Your Building
Download
The Challenge Of Net Zero For The Heating Sector
Download
Automated After Hours HVAC Software And How You Can Quantify Its Value
Download
Air-Cleaning And Filtration
Download
Future Proofing Your Building
Download
The Challenge Of Net Zero For The Heating Sector
Download
Automated After Hours HVAC Software And How You Can Quantify Its Value
Download
Air-Cleaning And Filtration
Download
Future Proofing Your Building
Download
The Challenge Of Net Zero For The Heating Sector
Download

Videos
Building Management: Manufacturers & Suppliers

Leveraging Radiant And Hydronics To Help Achieve Decarbonization Goals
Download
Sealed Connectors In Harsh Environments
Download
Powering And Cooling Next Generation Data Centers
Download
Debunking Myths To Promote A Bright Future For Heat Pumps
Download
Optimizing Comfort: The Ultimate HVAC Component Guide
Download