Samsung HVAC - Experts & Thought Leaders

HiiLIFE, a renowned technology provider for the construction sector, is proud to announce its appointment as the official Samsung Climate Solutions distributor in Ireland. The strategic partnership builds upon HiiLIFE’s successful collaboration with Samsung in the UK, extending their joint commitment to deliver advanced heating, ventilation and air conditioning (HVAC) solutions to both the commercial and residential markets nationwide. HiiLIFE - official Samsung distributor in Ireland Charles McAlpine, Technical Sales Director at HiiLIFE, says: “We’re delighted to extend our work with Samsung and become its official climate solutions distributor in Ireland. This expansion marks a significant milestone in HiiLIFE’s growth strategy, reinforcing our position as a major technology provider in both the UK and Ireland.” He adds, “Samsung introduced its first air conditioner in 1974. Since then, the company has continuously invested in new energy-efficient solutions for cooling, heating, domestic hot water, refrigeration, and smart building technology, setting the standard in the industry. We are excited to bring these advanced climate control products to customers, backed by our dedicated expertise and support.” HiiLIFE's after-sales support for Samsung’s HVAC products HiiLIFE will leverage its extensive industry experience and customer-focused approach to deliver comprehensive sales, design, installation and after-sales support for Samsung’s HVAC products. Andy Burt, Head of Sales and Business Development at Samsung UK and Ireland, states: “We are delighted to broaden our collaboration with the HiiLIFE team to Ireland, building on our successful distributor agreement in the UK. HiiLIFE’s expertise and strong presence in the construction sector make the firm an ideal partner to deliver our HVAC solutions to the Irish market.”

The Heating Installer Awards 2025 has arrived marking a remarkable decade celebrating hardworking installers across the UK. Entries are opening to installers on Tuesday 8th October, with lots of exciting awards to be won. Now entering its 10th anniversary, the Heating Installer Awards holds a search for the best installers in the nation. The competition builds a positive conversation in the industry and promotes excellent heating installers and their work, which can often go unrecognized. Selection of products There are prizes from a bundle worth over £10,000 on offer for the finalists Supported by The IPG, Polypipe Building Products, Powered Now, Samsung Climate Solutions, Stelrad, CIPHE, and Refresh, the awards are free to enter and allow installers to showcase their work to potential customers. There are prizes from a bundle worth over £10,000 on offer for the finalists, including a selection of products from sponsors and partners, as well as money-can’t-buy prizes. Judging panel  After entries close in February 2025, a judging panel made up of industry experts, professional bodies, and trusted installers will choose the regional finalists as well as an initial shortlist for the category winners.  Entries submitted will be carefully reviewed and scored by the judging panel that will mark the project against outstanding results, problem-solving skills, knowledgeable product selection, excellent customer service, and technical expertise. National Heating Installer Awards Regional winners will be announced in April 2025, before going into the running to be crowned Regional winners will be announced in April 2025, before going into the running to be crowned the national Heating Installer Awards winner 2025 in June at Birmingham NEC. During the presentation, last year’s winners Nick Irlam of Irlam UK in Lancashire, Damon Blakemore of Blakemore Plumbing & Heating and Luke Neale, apprentice at Chelmsford Plumbing and Heating will crown the next national winner, most sustainable installer, HVAC award and rising star. New developments To celebrate the award’s 10th anniversary, there will also be some new additions to the Heating Installer Awards calendar that are set to make the awards bigger than they’ve ever been. More on this is coming soon. Think they’ve got what it takes to be crowned Heating Installer of the Year 2025? Visit the website and complete the entry form. Follow them on X (Twitter), Facebook, Instagram, TikTok, and LinkedIn to stay up to date with new developments, plus be the first to find out about competitions from the awards’ sponsors and partners!

Airzone Control, the provider of intelligent and innovative HVAC control solutions, announces an integration partnership with building intelligence software provider Bodhi. This new partnership will allow the cloud-based Bodhi building operating platform to monitor and control Inverter (VRF/mini-split) HVAC units, simplifying property operations management and supporting superior guest and tenant experiences. Building operating platform Bodhi bridges the gap between property management and technology systems for hospitality venues, MDUs, and commercial buildings. This platform integrates with property management software, sensors, and technology subsystems including lighting, shading, AV, and HVAC. Via Bodhi, property managers can schedule automation, access usage analytics, and reporting platforms, view alerts, manage trouble tickets, and more. Bodhi also powers a web-based guest app that can be used to do everything from unlocking doors and adjusting the temperature to requesting housekeeping and ordering room service. bi-directional communication The Airzone/Bodhi integration leverages the flagship Airzone Aidoo Pro control solution to connect the Inverter Airzone enables bi-directional communication between HVAC systems and IoT ecosystems like Bodhi using an exclusive library of manufacturer protocols from Daikin, Mitsubishi, Samsung, and more. The Airzone/Bodhi integration leverages the flagship Airzone Aidoo Pro control solution to connect Inverter (VRF/mini-split) units to the Bodhi platform.  Aidoo Pro Aidoo Pro is an affordable, easy-to-install system add-on: An Aidoo Pro is directly connected to each Inverter unit and integrates with Bodhi via a local API. In the future, Bodhi will also offer hardwired Modbus integration between Aidoo Pro and the Bodhi thermostat. Superior Insights and Control The Airzone Aidoo Pro delivers in-depth error code reporting, supplying the Bodhi platform with detailed information for fast error detection and resolution. “The 1:1 Aidoo Pro system design, where each HVAC unit has its control device, helps us deliver simplified property operations management with minimal downtime,” says Rock Scofield, co-founder of Bodhi. “Management has instant, granular insight into which spaces and guests are affected by any HVAC system issues. The distributed system design also ensures that device outages have the minimum possible impact.” Improved Efficiency and Lower Costs Bodhi can automatically begin adjusting a room’s temperature to a comfortable setting upon check-in The Airzone/Bodhi integration uses Bodhi’s sophisticated guest presence detection (GPD) logic to automate the HVAC system setpoint and maximize building efficiency. Properties can reduce their carbon footprint and energy costs while enhancing occupant comfort by establishing different temperature set points for occupied and unoccupied spaces. Using a variety of sensors and service integrations, Bodhi can automatically begin adjusting a room’s temperature to a comfortable setting upon check-in, before guests arrive at their room, or, put the HVAC system in “eco” mode when a guest is away. HVAC efficiency “This partnership with Bodhi will lead to dramatically improved HVAC efficiency for hospitality, MDU, and commercial properties across North America,” says Antonio Mediato, CEO of Airzone. “Operators will no longer have to choose between deploying the most efficient HVAC units and the most sophisticated property operations management. With Airzone and Bodhi, they can have both.”

A new cloud-based solution enables HVAC professionals to access VRF systems remotely to diagnose service issues and lessen the time and costs of providing service. CoolAutomation’s Remote HVAC Service Solution enables HVAC service providers to remotely troubleshoot issues by analyzing real-time and historic data trends and analysis. They receive automatic error and anomaly notifications in their office or on their mobile phones. “The remote service solution provides the tools that HVAC service providers need to offer remote services to their existing clients while attracting new customers who understand the value of remote service for their business,” says Roy Muchtar, VP of Products at CoolAutomation. variable refrigerant flow On site, a CoolAutomation CloudBox connects directly to the VRF and links to the cloud via routers and the Internet. The box shares data on the operation of the VRF to the cloud, where a subscription service enables it to be analyzed to determine any problems. The service solution can connect to any major VRF (variable refrigerant flow) system, including Mitsubishi, Daikin, LG, Samsung, et. al.; and can connect to VRF units from multiple manufacturers in case a customer has installed more than one. The cloud solution begins monitoring information from the VRF at the time of installation If a service provider is migrating from one brand to another, the cloud solution can operate with both if there is a period of overlapping systems. The experience is the same regardless of the VRF brand. The cloud solution begins monitoring information from the VRF at the time of installation, providing a benchmark of how the equipment operates when it is first commissioned. Over time, the technology collects and stores additional data on how it continues to function. remote service solution The service provider receives an email or an alert on their smart phone if something is wrong or if a component is operating outside a defined parameter. The remote service solution also shortens the cycle of service and support. In case service is needed, the provider can diagnose the problem remotely before he or she visits the site; in some cases, remote service can solve the problem. If any anomaly surfaces, the service provider has access to the entire history of system operation to show them what has changed and when. If a site visit is needed, the technician can arrive on site knowing what the problem is and with a plan (and required materials) to solve it quickly. There is no need, for example, for one site visit to diagnose a problem and then a second visit to fix it. cloud-based approach Knowing ahead the complexity of a problem helps service providers decide which technicians (e.g., what level of expertise) to send to the site. The cloud-based approach can also maximize productivity of a service company’s most experienced technicians. A knowledgeable technician can address multiple customer issues in less time, diagnose the problems remotely, and then dispatch less experienced technicians as necessary, knowing exactly what they need to do. The model of sending a technician on site to address every service call, from small to big, will be challenging" In short, the remote service solution is another tool in a provider’s toolbox, helping them improve service, lower costs, and benefit their own bottom lines. There are also benefits for any companies seeking to provide “HVAC as a service” – less cost and more dollars go to the bottom line from any monthly subscription payments. remote service capabilities During the COVID-19 pandemic, the benefits of remote service have become even more obvious as a way to minimize customer visits. In fact, in general, end customers increasingly are coming to expect remote service capabilities from providers.  “HVAC technical service organizations and HVAC contractors will have to make some transition in the way technical service is being provided because of the pandemic,” says Muchtar. “The model of sending a technician on site to address every service call, from small to big, will be challenging in an environment of ever-changing travel restrictions.” The remote service solution also avoids having to set up an appointment to access a system if the building is vacant (because of coronavirus). Also, any anomalies in system operation are less likely to be noticed if the building is empty, so remote monitoring is even more valuable. From the end customer’s perspective, it is likely a service provider can solve any situation before the customer is even aware there is a problem. The time needed for problem resolution is shorter, and lifespan of the system is longer because small problems are addressed before they cause larger problems. In addition to service issues, the information stored in the cloud provides voluminous data that can be analyzed to yield insights on how the system has been used, the performance of various elements, etc. interpreting larger trends The CloudBox, also used for home automation, is already in use in more than 90 countries A rules engine can aid with analyzing multiple factors to interpret larger trends. Rules can be customized to provide alerts based on specific parameters and/or anomalies, and customers can share a library of rules generated by other users. Alerts may include operational analytics (e.g., if the room temperature goes below 60 for 30 minutes), manufacturer alerts (if something is wrong with the VRF), and maintenance alerts (e.g., filter needs to be changed). The new technology, launched in late June, has been beta testing worldwide for several months, including in the United States, the United Kingdom, Israel and Germany. The CloudBox, also used for home automation, is already in use in more than 90 countries. targeting facility managers Use of the technology will soon be expanded beyond VRFs to connect with chillers and other more traditional HVAC systems; however, additional integration is needed to operate with various brands of chillers, each with a different interface. In addition to the remote service solution, CoolAutomation also offers a control application (for end users). Later this year, the company will be introducing an application targeting facility managers that addresses issues such as scheduling and energy consumption