Temple End Vets is a Buckinghamshire-based group of independent veterinary clinics operating in High Wycombe, Stokenchurch, Flackwell Heath, Marlow, and Holmer Green.
The clinic is long-established and traditionally owned. Temple End Vets first brought in HVAC specialist - SFE Services to maintain and service the air conditioning in its High Wycombe clinic in 2019.
air conditioning
Temple End Vets requested SFE Services install air conditioning at its Flackwell Heath branch, as temperatures in the summer left patients, clients, and staff feeling hot and uncomfortable.
In preparation for the installation, SFE Services assessed the building to make sure the air conditioning units and pipework were placed in the most effective, but least obtrusive locations.
meeting business needs
It ensured that messy or noisy jobs were done when no clients were in the building
SFE Services attended the vets for the installation during normal opening hours but worked around clinic times. It ensured that messy or noisy jobs were done when no clients were in the building.
Temple End Vets were happy with the look of the system and found it functioned well in meeting the business’s needs.
comfortable temperature
Temple End Vets welcomed its newest addition in 2023 with the opening of the Stokenchurch clinic. The business decided to invest in SFE Services’ expertise again, meaning the HVAC specialist is servicing and maintaining three sets of units across the Temple End Vets branches.
Each branch has air conditioning units running throughout to maintain a comfortable temperature for animals, visitors, and staff. Some of the units are in sterile operating theaters and in sensitive laboratory areas which require special attention.
air conditioning maintenance
Temple End Vets have required several deep cleanses over the years due to a build-up of pet hair and dirt
Temple End Vets have required several deep cleanses over the years due to a build-up of pet hair and dirt. Each visit was arranged so that SFE Services could attend outside of normal hours so as not to disturb the clinic.
Temple End Vets first came across SFE Services when it was recommended to the business following inquiries into air conditioning maintenance.
Throughout the process, from quotations to installations, Temple End Vets have found SFE Services to be “very professional”, offering “really sensible advice”.
Temperature management
It added, “They were well-priced and delivered the project seamlessly.”
Temperature management is important in the veterinary industry with patients occasionally in a heightened state of arousal when they arrive in the clinic. This may be due to a hot and stressful car journey.
Climate controls
Climate controls mean that the clinics can finely tune the environment for optimum outcomes for their patients
Temple End Vets want to avoid the animals sitting in a hot and uncomfortable waiting room ahead of their appointment. Dogs and cats cannot sweat and can only lose heat through panting. Hyperthermia is a real concern for animals, so having waiting rooms and consultation rooms cool is essential.
Climate controls mean that the clinics can finely tune the environment for optimum outcomes for their patients. For example, it can keep their wards and operating theatres warm for patients, but also cool for the nurses and surgeons.
regulated temperature
Sensitive machines also benefit from the regulated temperature. Temple End Vets has three laboratories in the clinics for testing blood and urine samples. Some of the machines only function correctly over a small temperature window.
SFE Services' ability to meet the needs of clients and work around business hours shows its commitment to the HVAC industry.
