RunTru™ Launches New Website To Elevate Consumer Experience

RunTru by Trane, a brand that delivers dependable, cost-effective HVAC solutions announced the launch of their new website, RunTruHVAC.com.

all-in-one destination

The launch of RunTruHVAC.com provides homeowners with an all-in-one destination to seek out product support before and after making a purchase decision.

RunTru’s website will deliver a new way for consumers to connect with quality dealers across North America, and access RunTru products and services that are endorsed by America’s Most Trusted® HVAC brand, Trane®.

user-friendly online and mobile experience

Digital upgrades will also provide added value for our dealers through lead generation and customer retention"

“With the launch of RunTruHVAC.com, we are delighted to offer current and prospect RunTru customers a savvier, user-friendly online and mobile experience when looking to service or shop for their HVAC equipment,” said Heather Rodino, Vice President of Marketing for Trane Technologies Residential HVAC business.

Heather Rodino adds, “The hope is that these digital upgrades will also provide added value for our dealers through lead generation and customer retention for the installation and ongoing service of our RunTru equipment.”

Enhanced Features

RunTru’s new website, RunTruHVAC.com, will include the following enhanced features to elevate the customer experience:

• New Dealer Locator, Logic, and Lead Sharing Features - Consumers can submit a lead via a form submission or by calling the dealer directly on the RunTruHVAC.com website locator. Additionally, the dealer locator will display dealer Google reviews and be filterable for specific items such as 24/7 service, NATE certification, and financing options.
• Pre-Purchase Support Pages Added - New product pages are designed for easier product comparisons. RunTru also added a dedicated page for tax credits and rebates that include detailed information on the Inflation Reduction Act benefits and qualifications.

• Available In Multiple Languages & Locations- The new RunTruHVAC.com website will be available in English, French Canadian, and Spanish, and display dealers in the United States of America (USA) and Canada.

• Mobile First Design - The new RunTruHVAC.com site was designed with a mobile-first approach and streamlines the user experience for homeowners on the go.