Petri Plumbing, Heating, Cooling & Drain Cleaning, a family-owned home service company serving Brooklyn and Manhattan since 1906, has hired experienced installation and service manager Michael Blouin as its new HVAC manager to oversee the company’s heating and air division.
professional experience
“Mike brings years of professional experience in all aspects of the heating and air conditioning service industry to Petri, and we’re happy to have him on board,” said Michael Petri, owner of Petri Plumbing, Heating, Cooling & Drain Cleaning.
“He has worked in the HVAC industry doing everything from installations and repair to managing a large crew to overseeing company operations. We are excited at the industry expertise he brings to the table and know he’ll be successful in this new role.”
Training and installation
Blouin received his training as a machinist in the U.S. Navy before working as a service mechanic
Blouin received his training as a machinist in the U.S. Navy before working as a service mechanic for a propane and oil company.
He opened his own HVAC installation and repair company in New Hampshire before becoming the operations, service, and installation manager for a large HVAC company in New Jersey.
day-to-day operations
There, Blouin ran the day-to-day operations of the service department where he provided technical support, scheduled service, ordered parts, and hired, trained, and supervised a crew of 10 teams.
At Petri, Blouin will ensure business standards are met and maintained by all service technicians. He will also oversee any training, monitor in-field performance, handle customer concerns, and identify any areas that need improvement.
customer service and quality
“I can’t wait to dive into this role and continue Petri’s longstanding commitment to the Brooklyn community,” Blouin said.
“Petri has been the standard-bearer for customer service and quality workmanship in the residential service industry for more than 115 years, and I hope to continually improve our relationship with our customers. It’s great to be a part of this team.”
