Parts Town Unlimited, the parent company of Encompass Supply Chain Solutions, a pioneer in the high-tech distribution of business-to-business OEM residential appliance parts and accessories, as well as business-to-consumer brands including PartSelect.com, eReplacementparts.com, Fix.com, GenuineReplacementParts.com and EasyApplianceParts.com, announced the expansion of its Home division leadership team to drive accelerated growth and innovation.
As part of this expansion, Mark Bickenbach has been hired as Group President of Parts Town Home and Chris Dennison has been hired as Chief Operations Officer of Parts Town Home. This adds to an already experienced, proven team, including Robert Coolidge, who has led the Encompass business for over 15 years.
Roles of Bickenbach
Bickenbach leadership of omnichannel initiatives ensured a client experience across all platforms
Bickenbach joins Parts Town Home after holding leadership roles with several industry-pioneering e-commerce and retail organizations. His leadership of omnichannel initiatives ensured a seamless customer experience across all platforms.
Bickenbach’s deep understanding of the residential space will support the expansion of Parts Town Home’s high-tech solutions and value proposition. As a strategic pioneer focused on growth, Bickenbach will play a crucial role in aligning the Parts Town Home division with the company's broader vision for expansion.
Advanced distribution technologies
Dennison brings a wealth of experience to Parts Town Home after previously pioneering supply chain functions, distribution and fulfillment, and inventory management across several companies. He will lead distribution center operations, optimize the supply chain, spearhead automation initiatives, and oversee the Parts Town Home division's operational growth goals.
Dennison will play a pivotal role in leveraging new technologies, including the implementation of a future-ready network and advanced distribution technologies.
Innovation in the Home space
Parts Town Unlimited positions itself for significant growth in the distribution of home appliance parts
“We are thrilled to welcome Mark and Chris to the Parts Town Home team,” said Steve Snower, Sixth Man (aka CEO), Parts Town Unlimited. "Their extensive experience and passion for innovation will drive our growth in the Home space."
"With their leadership, plus our existing, accomplished team, we are confident that we will meet our ambitious growth goals and enhance our value proposition in the marketplace. In doing so, we will be able to bring exceptional products and services to customers in a faster, smarter way."
Parts Town’s vision
With the strategic addition of Bickenbach and Dennison, Parts Town Unlimited positions itself for significant growth in the distribution of home appliance parts, consumer electronic parts, HVAC parts, outdoor power equipment parts, and other critical replacement parts used in the home.
Their skills in areas such as supply chain optimization, e-commerce, and high-tech product development will be instrumental in realizing Parts Town’s vision for supporting residential appliance and equipment needs and continuing to deliver exceptional value to its customers and stakeholders.
