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Daikin Europe N.V. is launching Stand By Me – Certified Partner, a unique Europe-wide support program for heat pump installers. The program allows the installer community to manage Daikin’s residential heat pump technologies and is open for all installers to join.

It builds on Daikin’s tradition of assuring a strong, pan-European network of highly skilled installers and technicians for the Daikin heat pumps. Daikin is enhancing its support for all installers, ensuring the market can rely on more skilled installers with improved installation competency and safety knowledge.

Unique pan-European program

With the Stand By Me – Certified Partner program, Daikin is strengthening its pan-European after-sales services. The program allows the installer community to fully manage Daikin’s residential heat pump technologies, including the upcoming Daikin Altherma 4 series.

Installers receive high-quality, hands-on training, both online and in person, on how to work with the various Daikin Altherma units. This means heat pumps run smoothly and safely throughout their lifespan.

Daikin Altherma range

A growing community of Daikin Stand by Me certified partners is already in place across Europe

After completing the training program, installers receive certifications that cover the entire Daikin Altherma range, depending on the refrigerant used in the heat pump. The programme is open for all installers to join considering the installer’s expertise and experience. 

A growing community of Daikin Stand by Me certified partners is already in place across Europe.

advanced product training

Certified installers will set themselves apart by having acquired the expertise to speed up installations while maintaining excellent quality and minimizing callbacks.

This helps grow their business and expand their customer base through advanced product training, a strong technical foundation, and the trusted Stand By Me certified partner logo.

quality and safe installation

We want to ensure that installers are fully trained and can provide great quality"

It represents a label of trust for the end user, so they can be confident that the installer is suitably qualified to work with their Daikin heat pump.

Patrick Crombez, General Manager of Heating & Renewables at Daikin Europe, “We want to ensure that installers are fully trained and can provide great quality and safe installation of Daikin products in people’s homes."

raise the safety levels

"Stand By Me – Certified Partner is a unique pan-European program that brings European installers together to learn how to work on our products."

"We designed the program to continuously raise the safety levels of the heat pump industry as a whole. As the market leader, we see it as our duty to do so.

Safety and training are vital

Daikin is enhancing its support for all installers, guaranteeing improved expertise 

Daikin has a long-standing tradition of managing a strong Europe-wide network of professional installers and technicians. Stand By Me – Certified Partner builds on the continuous focus on safety and quality training, ensuring Daikin installers can live up to the highest standards.

With the program, Daikin is enhancing its support for all installers, guaranteeing improved expertise and safety in both heat pump installation and aftersales services.

aftersales service

Daikin anticipates a rapid expansion of the heat pump market towards 2030, meaning a substantial increase in the demand for proficient installers.

Patrick Crombez, “Amidst a wave of new installers who are not yet familiar with heat pumps, and an increasing demand for training, Daikin’s Stand By Me – Certified Partner takes the lead. We guide current and new installers to provide the best installation and aftersales service to the end user."

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