Carrier Global Corporation, a global pioneer in intelligent climate and energy solutions, announced the launch of its Carrier TechVantage Initiative. This transformational initiative involves hiring 1,000 service technicians in the United States and providing additional training to over 100,000 Carrier and Carrier partner HVAC technicians within five years.
By addressing the growing demand for technical expertise in the commercial HVAC sector, which is driven by rapid growth in data centers, industrial facilities, and large-scale infrastructure projects, Carrier is setting a new benchmark for workforce innovation in the U.S.
TechVantage Initiative
Carrier is taking bold steps to ensure the HVAC industry evolves alongside these changes
As global energy demands rise and buildings grow increasingly complex, Carrier is taking bold steps to ensure the HVAC industry evolves alongside these changes. The TechVantage Initiative underscores Carrier's role as a pioneer in shaping a smarter, more resilient, and sustainable future.
"The demand for skilled service technicians in the U.S. has never been greater, and Carrier is uniquely positioned to lead this transformation," said David Gitlin, Chairman & CEO of Carrier.
Future of technician development
Gitlin added: "Through the Carrier TechVantage Initiative, we're addressing critical workforce gaps and setting a new standard for excellence in HVAC service. By investing in a world-class training program in the U.S., we are shaping the future of technician development and creating an initiative designed to attract, develop, and empower the very best talent."
"This effort ensures faster, smarter, and more reliable service, delivering a superior and differentiated customer experience while keeping our customers at the center of everything we do."
Commitment to U.S. Competitiveness and Job Creation
As the largest U.S.-headquartered company in its industry, Carrier is strengthening U.S. competitiveness through workforce innovation and initiatives like TechVantage. This effort not only creates high-quality jobs but also positions Carrier as a driving force behind the HVAC industry's evolution.
To meet these growing demands, Carrier is expanding its U.S. workforce and enhancing technical capabilities through targeted investments in training and development, including:
- Carrier University: Since its opening in 2024, our premier ~$4 million training facility in Charlotte, N.C., has delivered nearly 22,000 hours of in-person, state-of-the-art education and hands-on training for commercial HVAC technicians.
- Indianapolis Training Center: Since its opening in 2023, our $2 million facility offering advanced training, delivered over 15,000 hours to support the development of residential HVAC technicians within both Carrier and its channel partners and dealers.
- Apprenticeship Programs: Structured pathways for emerging talent to gain mentorship and practical experience, building the next generation of HVAC experts.
- Future Collaborative Partnerships: Strategic alliances with vocational and technical institutions to prepare technicians for cutting-edge HVAC solutions.
Commercial and Residential HVAC businesses
Carrier had nearly 132,000 hours of training across its Commercial and Residential HVAC businesses in the U.S.
In 2024 alone, Carrier delivered nearly 132,000 hours of training across its Commercial and Residential HVAC businesses in the U.S. through in-person, virtual, and online platforms, training approximately 20,000 service technicians.
This reflects Carrier's commitment to upskilling its U.S. workforce and ensuring technicians are equipped with the skills needed to meet the evolving demands of the HVAC industry.
Carrier's Focus on the Future Technician
As part of the TechVantage Initiative, Carrier is equipping the next generation of technicians with advanced digital tools that integrate diagnostics, predictive maintenance, and remote monitoring.
These innovations enable technicians to deliver faster, smarter, and more efficient service, ensuring superior customer experience while setting a new standard of excellence in the HVAC industry.
