Download PDF version

Carrier continues to invest in training programs to provide resources for dealers and to attract new technicians to the industry. To further its goal of providing cutting-edge training materials for dealers and distributors, Carrier will be working with Interplay Learning to create custom virtual reality (VR) training modules.

Carrier users will also gain access to Interplay’s growing catalog featuring more than 100 hours of training

The modules will feature product-specific content exclusive to Carrier and its network of dealers and distributors. Plus, Carrier users will also gain access to Interplay’s growing catalog featuring more than 100 hours of training. Carrier, a world provider of high-technology heating, air conditioning and refrigeration solutions, is a part of Carrier, a global company for innovative HVAC, refrigeration, fire, security and building automation technologies.

Training For Dealers And Distributors

These new VR modules will allow Carrier dealers and distributors to train on complex concepts virtually, using realistic, “hands-on” practice. In addition, the custom Carrier modules enable the use of brand-specific equipment allowing students to “work on” the actual Carrier® equipment that they’ll encounter in the field. This virtual space also supports providing dealers and distributors with advance access to new equipment before it reaches consumers, so they can be better prepared to work with new offerings.

By offering training in new and innovative ways, like VR, it supports Carrier’s efforts to address the skills gap that exists in the HVAC industry. The training is more accessible and modern, to help attract and retain a new and emerging workforce.

Educate Potential Technicians

Dealers and distributors do not have to go to a training center or specific location to learn

Carrier is committed to offering product-specific, innovative training resources to dealers and distributors,” said Holly Rhodes, senior manager, Training, Residential HVAC, Carrier. “We’re pleased to be working with Interplay as their exciting, new training modules should prove to be a game changer for Carrier technicians, as well as help attract and educate potential technicians about the industry.”

Another advantage for Carrier dealers and distributors is that these resources can be acquired and deployed almost anywhere. The fact that dealers and distributors do not have to go to a training center or specific location to learn should dramatically increase the adoption and utilization of these modules. Course materials are accessible by desktop, laptop or VR-headset and provide an immersive learning experience for engagement and field-like experience.

Interplay is proud to align with Carrier, a company with a reputation for industry-leading training,” said Doug Donovan, CEO, Interplay Learning. “Interplay offers an expertise in simulation—we’ve trained more than 70,000 students and professionals with our simulation products. It’s been long-proven in the medical, aviation and military industries, that simulation training better prepares professionals for real-world experiences.”

Download PDF version Download PDF version

In case you missed it

LG HVAC Premier Service Champion Program Launch
LG HVAC Premier Service Champion Program Launch

Global HVAC technology pioneer - LG Electronics continues to set new standards in HVAC training and customer service excellence with the launch of the Premier Service Champion Prog...

What Is The Most Overlooked Factor When Installing HVAC Systems?
What Is The Most Overlooked Factor When Installing HVAC Systems?

Installing HVAC equipment is not as simple as plugging in an appliance. Installers often face many hurdles, including complex system design, space constraints, accurate sizing and...

Viessmann Launches Vitotrol 100-E Modulation Control
Viessmann Launches Vitotrol 100-E Modulation Control

Viessmann Climate Solution UK's Vitotrol 100-E Modulation Control is now available for new Vitodens 050-W gas condensing boilers, allowing end-users to wirelessly control their hot...

vfd