So users’ve just purchased a Brivis heater to stay cozy during winter. Congratulations! Brivis is renowned for providing years of trouble-free performance, but that doesn’t mean they won’t need some TLC!
benefits of regular maintenance
To ensure that the Brivis system is always in perfect condition and working at optimal performance, it’s always a good idea to detect minor problems and get them resolved early on.
With that in mind, let’s explore the benefits of regular maintenance for the Brivis heater, fixes for troubleshooting, and how tackling things early will prevent costly repairs.
How Does Brivis Ducted Heating Work?
The heater draws air from the house through a large, centrally located return air duct
The system consists of three major components (a heater, a ductwork system, and a wall control). The heater draws air from the house through a large, centrally located return air duct into the heater, where it is warmed.
This air is distributed throughout the home through a network of smaller ducts and released into each room through floor or ceiling outlets. If possible, the wall control controls the process (usually positioned in a lounge room on an internal wall) and away from doors and windows.
Benefits of Regular Servicing?
Servicing the Brivis heater has more benefits than downsides!
The Brivis heater will heat the room
If users don’t routinely maintain the Brivis heater, it might not heat spaces as intended. Filters can accumulate too much dust and debris, and if they become clogged, the airflow is obstructed, so the heater can’t blow out hot air.
Likewise, the ignition is what begins the heating process, and a faulty one won’t heat the home. Causes of ignition issues can be an inadequate gas supply or the pilot light not turning on (if the nozzle of the pilot light is clogged with soot). Where a pilot light or gas supply is involved, it’s unsafe to maintain it theself.
The Brivis heater will blow warm air
Dirty air filters, a faulty pilot light, low batteries, or incorrect Wall Controller settings can cause the systems to blow cold air, and servicing can prevent this!
Dirt, dust, and hair entering the filter can clog it and obstruct airflow to the burners (where air is warmed), resulting in cold air. If the user uses the heater daily, clean the filters at least every 3 months.
- Brivis Wall Controller settings
A faulty pilot light creating a clogged nozzle can also prevent the flame from igniting
A faulty pilot light creating a clogged nozzle can also prevent the flame from igniting, and this is a dangerous job for an untrained professional.
However, if user’re dealing with incorrect Brivis Wall Controller settings, it’s an easier fix; simply check if the Wall Controller is set to “on”, look at the temperature setting, and adjust it to a higher number than the home temperature.
The Brivis heater power supply or safety switch won’t trip
Restricted airflow from filters makes a heater work harder than it needs to heat the space, resulting in the safety switch tripping. Cleaning debris and dust regularly helps prevent this. Users can washable filters with a vacuum cleaner or wash them with warm, soapy water. Make sure the filter is completely dry before installing it.
If the wiring in the Brivis heater is loose, it can lead to arcing, which can cause the safety switch to trip. Loose wiring in any electrical system should not be handled alone!
The Brivis heater will produce air in all vents
Damaged or improperly installed ductwork (especially when zoning is installed) can stop warm air from the ducted heating system from reaching roof vents, while damaged ductwork can cause air to leak. No air may come out of some vents.
When it comes to reinstalling ductwork or making repairs, a specialist in HVAC systems is needed.
The Brivis heater won’t make strange noises
Loose panels, a faulty motor, or badly installed ductwork can cause the heater to make odd noises
Loose panels, a faulty motor, or badly installed ductwork can cause the heater to make odd noises.
Tightening screws and stopping them from rattling helps loose panels; switch the heater off and on post-repairs and see if it’s still making noise.
The Brivis heater won’t have a burning smell
Is there a burning smell or smoke coming from the Brivis heater? If so, switch it off immediately, as this can indicate a serious problem with the heater. How often should the Brivis be serviced? At least every two years!
Types of maintenance could include duct cleaning, killing potential dust mites and breeding, removing odors throughout the heating system, removing pet hair, cleaning the fan and assembly, cleaning the supply air register, cleaning the air grill and duct, assessing if a return air filter is installed, and more.
Common Brivis Troubleshooting (StarPro SP & BX5 Models)
Whether users are struggling with the remote controller or an unexpected heating malfunction, here are some common troubleshooting issues and how users can fix them.
The Brivis system may also qualify for warranty repairs.
The service spanner has appeared on the controller
When the operating hours logged for the heater have reached their duration, the spanner symbol will flash once per second on the networker. The spanner icon could also appear after a recent service, as the internal clock cannot be reset. How do users clear this icon for the Brivis StarPro SP and BX5 models?
- Once the system has been turned off, press the ‘Fn’ button and then button ‘1’.
- The word ‘RESET’ should appear on the LCD screen adjacent to button ‘4’.
- Press button ‘4’ to reset the heater. Each button must be pressed quickly, so don’t press and hold the button as the user completes the sequence.
For Brivis Classic models: if the Brivis Networker display screen shows a normal operation (a solid flame symbol) for more than 8 minutes with any operation of the heater (no heat or fan) there may be a minor disruption. Try turning the Brivis Networker off, then back on.
There is an error code 40, 41, 42, and 43
These error codes can indicate an overheating condition, and the fan will operate at maximum speed
These error codes can indicate an overheating condition, and the fan will operate at maximum speed.
Check that the duct system has sufficient outlets open, that the ceiling/floor register and the baffle are completely open and don’t restrict air movement, and that the return air filter is sized correctly, clean, and has no obstructions in the return air grille.
There is an error code 56
A lockout has occurred on the pressure switch by restricting the flue pipe or condensate drain. Strong wind conditions can make the pressure switch open due to air blowing down the flue.
Double-check the flue pipe and condensate piping for blockages.
There is an error code 50
After four ignition attempts, the heater has been locked out, but the user can clear this error by restarting it using the reset button.
Check that the gas supply is turned on at the meter and appliance gas cock, see if other appliances are operating (such as a gas cooker or hot water), check if the gas cylinders have gas, and the cylinder valve is open (LPG), and that user has an adequate gas supply to the property. Users may need to contact the gas supplier if there are issues in the area due to work or gas supply issues.
