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Baxi has opened its new 10,000 sqft Solution Academy at its Warwick HQ, increasing its annual installer training capacity on the site from 600 delegates in 2023 to 2000 in 2025.

For the first time, a Baxi training facility will have a dedicated solutions training room, allowing installers to get hands-on with Baxi’s complete residential and commercial product portfolio under one roof.

Baxi’s new e-learning platform

The extensive new facility also includes a fully equipped digital studio to support Baxi’s new e-learning platform, to be launched later this year. Installers will benefit by being able to access live virtual training and pre-learning, as well as being able to extend their in-person training with follow-up out-of-class sessions delivered to enrich their overall learning experience.

Baxi is expanding its nationwide team of 10 expert trainers, operating out of our four wholly owned facilities

Baxi says the digital platform will give greater accessibility to its content, and will allow people to move forward in their careers at their pace and convenience.

Baxi is expanding its nationwide team of 10 expert trainers, operating out of our four wholly owned facilities and 13 satellite centers based in third-party education facilities. It expects to have the capacity to physically train 10,000 installers a year by 2025, with an additional 5,000 installers benefiting annually through Baxi’s e-learning platform.

New training solutions center

Ian Trott is Baxi’s Head of UK Training Solutions. He said, "I’m excited about the future – not just because of our fantastic new training solutions center in Warwick, but because of our opportunity in supporting commercial sector skills through a dedicated solutions room in Warwick." 

Ian Trott adds, "The company’s new focus on solutions training, alongside its traditional product training, is expected to be replicated in Baxi’s other main training centers in Warrington, Dartford, and Dublin. Our Warwick investment is important because it’s the blueprint of what we will do in the future."

Decarbonization of buildings

The purpose-built facility opens just as the UK Public Accounts Committee reports its concerns that critical targets for heat decarbonization will be missed. At the same time, a report from the consumer rights group, Which? concludes that the successful decarbonization of buildings will only be possible if professionals are equipped with the right skills.

Baxi believes its role is to be part of the solution and ensure that installers are equipped with the right skills

It recommends that installers sign up to a mandatory accreditation scheme, designed to create a universal high standard of skills to work with new technologies that will give confidence to homeowners to make the change to clean heat.

Baxi believes its role is to be part of the solution and ensure that installers are equipped with the right skills and knowledge to help customers decarbonize heat and hot water, and just as importantly, to inspire the next generation of installers to be part of the clean heat transition in the years ahead.

Transition traditional heating

"If you look at technical skills, we’re part of a larger national project to transition traditional heating engineers towards installing new, renewable technologies, and to earn a living through green jobs in our low-carbon future," said Baxi’s Ian Trott.

He adds, "Today we are giving more installers than ever the opportunity to test our products and solutions, as part of their career development in the future of heat."

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