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American Residential Services (ARS), the nation’s largest provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services, has announced the appointment of Scott Boose as the new Chief Executive Officer (CEO).

Scott Boose, a Senior Executive with significant experience in the HVAC, plumbing, and home services industries, succeeds David Slott, who earlier served as CEO of ARS, and who will remain in a Senior Advisory role and assist Mr. Boose and the Senior Management, during this orderly leadership transition.

American Residential Services (ARS)

ARS operates a network of more than 70 locally managed service centers in 24 US states

Based in Memphis, Tennessee, American Residential Services (ARS) operates a network of more than 70 locally managed service centers in 24 US states, with approximately 6,000 highly talented employees and the largest team of HVAC technicians and plumbers in the U.S.A.

The company is dedicated to providing exceptional customer service with an emphasis on highly skilled employees, state-of-the-art technologies, including smart home and remote diagnostics, 24/7 service, and a 100% money-back guarantee. It operates under the ARS brand and other affiliated brands, while capitalizing on differentiated relationships with leading national retailers.

New Chief Executive Officer (CEO) appointed

David Slott commented “I want to take this opportunity to thank all of the talented, dedicated employees throughout the ARS organization, as well as our deep, experienced leadership team. It has been my distinct honor and privilege to work with our team, over the past 15 years, to build ARS into the industry leader it is today. I enthusiastically welcome Scott as a tremendous addition to this organization, who will work alongside our superb management team, to help accelerate our numerous growth initiatives.

David Slott adds, “The growth of ARS through the COVID-19 pandemic is a testament to the strength of this organization, our employees and brands, and the outstanding customer service we provide. I look forward to supporting Scott and the ARS management team, during this planned transition and wish all of our employees great success, in the years ahead.

Building on the success achieved by ARS

Commenting on his new position, Scott Boose said, “I appreciate this vote of confidence from our investment partners at GI and Charlesbank, and look forward to applying my experience in the HVAC, plumbing, and home services industries, to build upon the success that ARS has achieved under Dave Slott.

Scott Boose adds, “The years ahead will bring continued growth, as we reinforce the company’s focus on outstanding customer service and expansion into new markets, including through M&A. ARS employees are the lifeblood of this organization, and we will continue to focus on providing them with fulfilling careers. This is an exciting time to join ARS and I look forward to benefiting from Dave’s insights during the transition.

Extensive industry experience

Scott’s experience and acumen will allow him to ensure ARS’s continued growth and category leadership"

Hoon Cho, the Managing Director at GI Partners, which made a majority investment in ARS in 2020, said “Scott is a dynamic leader and team builder, with an outstanding track record, and we are pleased to have him join ARS as CEO. Scott’s experience and acumen will allow him to ensure ARS’s continued growth and category leadership. We are grateful to Dave for his many years of dedication and success in building a great company. Dave and the ARS management team have positioned ARS well for this next exciting stage of growth.

Prior to joining American Residential Services (ARS), Scott Boose was most recently serving as the Chief Executive Officer (CEO) of CLEAResult, the largest provider of energy efficiency and demand response solutions in North America. He was previously President and CEO of Service Experts Heating & Air Conditioning (Service Experts), a North American home services provider servicing over 700,000 customers.

Senior Executive Profiles held in major companies

Prior to joining Service Experts, Mr. Boose was the President of Direct Energy Services and from 2007 to 2010, served as the Managing Director of the Heating Services business for British Gas, an operating unit of Centrica PLC. Scott Boose received a BS degree in Accounting and Finance, summa cum laude, from Wright State University in Dayton, Ohio, USA. He served on the Board of Directors for British Gas Insurance and Enercare.

GI Partners completed a majority investment in ARS in 2020, alongside management and Charlesbank Capital Partners, the company’s previous investor. Charlesbank renewed its commitment to ARS, through a significant new investment in the business.

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