Alamo Austin Air was recently named a recipient of the prestigious 2021 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilation, and air-conditioning (HVAC) industry.
One of Carrier’s highest honors for its dealers, the President’s Award, is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and deliver superior customer satisfaction. Recipients of this award demonstrate the very best in operational excellence, business effectiveness, and the delivery of cutting-edge technology to their customers.
Exceptional customer care
Alamo Austin Air is locally owned and operated by self-proclaimed ‘A/C Nerd,’ Jason Krieg, and his wife Danielle. They specialize in HVAC installations for residential and commercial applications in Austin, TX. They will be celebrating servicing Austin and the surrounding community for 15 years on March 1, 2021.
The company exemplifies service excellence and provides exceptional customer care
The company participates in professional organizations such as the Air Conditioning Contractors of America Association and the Better Business Bureau. In addition, the company has supported local non-profit organizations in the past, such as Austin Pets Alive. Alamo Austin Air demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care to all of their clients.
Independent dealer network
The 2021 Carrier President’s Award winners demonstrate excellence in providing customers with exceptional service each and every day, while also serving as outstanding examples for the industry. This award further reinforces the role these companies play as leaders in their communities and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across Carrier’s independent dealer network. Alamo Austin Air is proud to be honored with this award for the 3rd time, with previous accolades being awarded in 2018 and 2020.