For over 30 years, KKT Chillers has been developing and producing energy-efficient chiller solutions for customers’ medical and industrial applications. They have long become a valuable global player in the chillers market, thanks to their sites in Germany, USA and China, as well as their global service network.
And to cater to customers’ heating solution needs as well, special solutions with the heat pump function are no problem for KKT Chillers. The company produces bespoke water chillers for different applications all over the world.
Service and maintenance of KTT chillers
Adcock Refrigeration and Air Conditioning Ltd. has built up a very good working relationship with KTT Chillers
Adcock Refrigeration And Air Conditioning Ltd. (Adcock) is KKT Chillers’ only UK service provider for the maintenance and repair of all their equipment in both the United Kingdom and Ireland. Their flagship products are the vBoxX chillers and cBoxX chillers, which are rugged and highly efficient. Adcock holds a large amount of parts for all types of KKT Chillers’ model series across the full range of cBoxX and vBoxX high quality standard packaged chillers.
Adcock has built up a very good working relationship with KTT Chillers and all their engineers have received specialist training as well, who are based in Germany. They look after all their customers’ chillers, attending any breakdowns as quickly as possible. They are also very aware that if a chiller goes down, whole factories can come to a standstill.
Adcock training academy
Adcock is the only refrigeration company in the United Kingdom that offers multiple branches across the country that can accommodate their requirements. KKT Chillers also liked the fact that Adcock had their own training academy, as they offer training to their clients and could possibly hold courses at their facilities.
Adcock holds monthly conference calls with Roland Kiessling, Service Manager at KKT Chillers, to ensure everything is running smoothly. They also attend meetings between KKT Chillers and one of their largest customers.