7 Oct 2024

YORK® Factory Direct, a pioneer in heating, ventilating, and air conditioning services, is excited to announce contractors can order its award-winning products, technical expertise and fast delivery at the website and starting November 1, 2024, these services will be available to contractors through its brand new factory direct store locations.

This direct-to-contractor offering provides high-quality and expedient delivery of the company’s full line of residential and commercial HVAC ducted and ductless systems, parts, supplies, and components.

YORK® advantage

Contractors can fulfill any warranty needs they may have, as well as benefit from the YORK® advantage, which includes competitive pricing, a dedicated delivery service, e-commerce, marketing assistance, and live customer service reps.

This is a strategic growth opportunity for us to be closer to our customers and provide better quality, delivery, and support to the contractors in these new markets,” said David W. Budzinski, President, Global Residential & Light Commercial at Johnson Controls.

Latest in HITACHI® ductless products

These new locations offer the latest in HITACHI® ductless products including single and multi-split units

David W. Budzinski adds: “We are committed to helping contractors succeed through a best-in-class technology portfolio with top-notch customer service, and the highest quality standards.”

These new locations will also offer the latest in HITACHI® ductless products including single and multi-split units, variable refrigerant flow systems, and air-to-water heat pumps.

These products provide contractors with an unmatched portfolio of the newest technologies and brands all backed by the factory's direct reputation for quality service, and more than 24,000 industry-pioneering parts and tools.

New direct-to-contractor support

We are proud to be able to offer new direct-to-contractor support in these new markets,” said Joshua Coaten, YORK® Vice President and General Manager for Ducted Factory Direct & Source One, adding “Contractors in the Tennessee and Alabama region can now take advantage of these offerings to ensure they have what they need to get the job done right – the first time, every time.”

Contractors can continue to work with regional locations including Little Rock and Fort Smith, Arkansas, Tallahassee, Florida, and Marietta, Georgia. More locations in Tennessee and Alabama will be opening soon. Additional information on YORK® factory direct can be found by visiting the YORK® site.