21 Jan 2022

The internationally active Viessmann Group has taken a majority stake in Pacifica Home Services Ltd. (PHS), simultaneously backing the reinvestment of the management team. The deal includes the acquisition of Oakes Energy Services Ltd (Oakes Energy), which will be integral to the development of the new business.

Pacifica Home Services Ltd. (PHS) is based in Durham, United Kingdom and well known to end-customers within the UK, under the brand - 0800 Repair. The Management team from PHS will stay on board and remain invested for the long term.

Viessman - Pacifica Home Services partnership

The corresponding agreement was signed by both Viessmann and the seller, Pacifica Group Ltd, a portfolio company of renowned European growth investor, Synova. Both parties have agreed not to disclose the purchase price.

Pacifica Home Services Ltd. is a specialist in both installation and maintenance of integrated HVAC solutions, with a further specialization on heat pumps. In total, PHS employs approximately 240 people.

Decarbonization solutions for domestic buildings

With the acquisition of PHS, we are strengthening our services and sales activities within the UK for the long term"

In 2022, the company will generate sales of approximately 45 million British Pounds. The company has a successful business in the decarbonization of existing domestic buildings and is well positioned to benefit from the associated strong demand for heat pumps.

With the acquisition of PHS, we are strengthening our services and sales activities within the UK for the long term,” said Timo Tauber, the Managing Director of Viessmann Investment GmbH, adding “Even more importantly, we are positioning ourselves sustainably in the strongly-growing British heat pump market.

Integrated sustainable climate solutions

With the investment into Pacifica Home Services Ltd. (PHS), Viessmann gains a first-class partner that is ideally positioned to sell integrated sustainable climate solutions and their corresponding services.

Phil Pallister, Chief Executive Officer, Pacifica Home Services Ltd. (PHS), said “With Viessmann's high-efficiency heat pumps and integrated technology solutions in our portfolio, we can further accelerate our leading position in the UK market and thus make an even more sustainable contribution to achieving climate targets.

Pacifica Home Services Ltd., highly active in the UK

Pacifica Home Services Ltd. (PHS) is highly active in the north of the United Kingdom (Great Britain), but has expanded in recent years, in order to operate nationally across the United Kingdom. The British heating sector is highly regulated by legislation.

For many years, heating with gas has only been permitted with condensing technology, whereby approximately 98% of the gaseous energy is converted into heat and hot water. As of 2025 even this highly-efficient technology will not be permitted within new homes. This is where heat pumps come in. As the European market renowned company in the electric heat pump segment, Viessmann is well equipped for this opportunity.

Next-gen of heat pumps

Building on their strong pedigree, the family company will introduce in April 2022, their next generation of heat pumps that can be used for not only the well-insulated new build sector, but existing renovated buildings, due to their high-flow temperature capability.