Victaulic, the manufacturer of mechanical pipe-joining systems, continues to strengthen its Australian offer by opening a new 3,205 square meter branch facility in Eagle Farm, Brisbane, due to be open before April 2018.
The new branch, the company’s third Australian site will support continued growth within the region, servicing territories stretching from the Hunter Valley to Far North Queensland, as well as inland to Industrial & Mining Regions as well as the Northern Territory.
Truly national service
The new branch will host Customer Care and Distribution staff on a 3,205 square meter site. Adam Kelso, Operations Manager, Australia, said, “After many years of continuous operation in Australia, we are very excited to extend our commitment to this important market.”
“The Brisbane branch is a significant addition to Victaulic’s portfolio, giving us the footprint and capabilities to provide next day service to all major hubs within Australia which will enable us to have product where it’s needed, when it’s needed. It marks the next phase in Victaulic’s long term strategy to provide a truly national service model with coverage across Australia.”
Providing continued education
The new Brisbane branch will feature a 50 square meter Visitor’s Experience and Training Center
“With our new presence in Brisbane, our stock holdings will allow immediate order fulfillment for shipments to all regions rather than a potential two to four-day wait time from our Melbourne warehouse. This latest initiative demonstrates our commitment to all regions and allows us to better support the communities that we serve,” Mr. Kelso said.
The new Brisbane branch will feature a 50 square meter Visitor’s Experience and Training Center. The dedicated customer and employee training facility will feature the latest innovations from Victaulic and provide programs for training installers within the region. “We are committed to partnering with the industry to provide local training programs for end users – including engineers, installers and contractors. Our training programs will provide continued education on installation best practices of our products across industries,” added Mr. Kelso.
Fire protection markets
The Brisbane branch is the single largest initiative embarked upon in Australia and follows the launch of its first Australian branch almost 10 years ago in Melbourne. A Perth branch was opened in 2013 to further support growth in the Western Australia region, particularly within the mining sector. For more than 100 years, mechanical joints have improved the installation, operation, and maintenance of piping systems, with large-scale adoption on steel pipes in the mining, commercial building, and fire protection markets.
Victaulic is also a producer and supplier of fire safety products, and the business is committed to ongoing innovation and improvement across the industry. Victaulic has identified rapid growth in commercial, industrial, and mining construction projects, which has led to increased demand for products and services. This new hub aims to meet these demands and support the growth across markets.