XOi Technologies, a globally renowned provider of technician-focused technology solutions and Synergy Solution Group, an innovative commercial HVAC peer network, announce a shared initiative that delivers XOi’s premium Journeyman Platform suite of powerful technician-enablement solutions to a nationwide roster of leading contractors.
Synergy Solution Group is the first industry network group to adopt the exclusive Journeyman Platform solution, XOi Technologies’ next-generation smart technology platform for deep-data insight and remote support.
Synergy – XOi Technologies partnership
Synergy and XOi have a long-standing partnership founded on our shared passion for advancing the HVAC industry"
“Synergy and XOi have a long-standing partnership founded on our shared passion for advancing the HVAC industry,” said Jim Bartolotta, Managing Partner of Synergy Solution Group, adding “Our members are leaders and visionaries in the HVAC field and our mission is to connect them with solutions and ideas that will help them drive efficiency and value.”
Jim Bartolotta continues, “We immediately recognized that the Journeyman Platform represents a great step forward in innovation that can empower our trusted members to start building the future of our industry.”
Journeyman Platform
Synergy Solution Group’s pioneering adoption of the Journeyman suite’s advanced AI- and data-powered technician-first technology positions the group’s network at the leading edge of the industry.
The initial Synergy Solution Group partners supporting XOi’s continued innovation by implementing the Journeyman Platform solution include:
- Mechanical Services & Design
- Cooper Oates Air Conditioning
- ISS Mechanical
- Oklahoma Chiller Corporation
- Oahu Air Conditioning Service, Inc.
- Atomatic Mechanical Services
- Dowling HVACR Mechanical Services
- L. Gary Company
Empowering contractors through innovation and collaboration
Our connection with Synergy is based on a mutual vision for empowering contractors"
Aaron Salow, the Founder and Chief Executive Officer (CEO) of XOi Technologies, said “Our connection with Synergy is based on a mutual vision for empowering contractors through innovation and collaboration.”
Aaron Salow adds, “The group’s members understand that solutions like the Journeyman Platform and forward-thinking partners like Synergy can elevate performance and results, and help deliver a market edge, during an extremely competitive time.”
Analytics and curb-to-curb enablement solutions
Combined with XOi Technologies’ existing analytics and curb-to-curb enablement solutions, the Journeyman Platform further equips technicians in the field with knowledge management, media matching and smart linking functions that help users successfully close more jobs in less time and reduce warranty claims, due to installation issues.
The full Journeyman Platform suite includes:
- Journeyman: No matter the skill level of the technician on site, XOi Technologies patented Journeyman solution uses a simple data plate photo, in order to produce contextual data (equipment history, organizational knowledge and OEM information) that delivers instant, relevant and trusted insights, and resource recommendations.
- Journeyman Insights: The powerful new Trade Insights Platform provides unique business intelligence that is based on XOi Technologies’ unprecedented field service data indexing capabilities. With intuitive visualizations derived from current and historical equipment, job and technician information, company leaders can identify revenue- and efficiency-driving trends, so as to make intelligent and informed real-time business decisions.
- Journeyman Virtual Mentor Center: Designed to help address the pressure of the ongoing skilled trades labor gap, XOi Technologies’ Virtual Mentor Center helps contractors and field service teams enhance customer experience and protect revenue, by avoiding second truck rolls or incomplete service. As an in-house provider of live virtual support and training calls, XOi Technologies’ Virtual Mentor Center helps technicians by offering efficient and repeatable processes that build skills and expertise, rather than simply fixing the problem at hand.