8 Nov 2024

Johnson Controls Hitachi Air Conditioning UK & Ireland has announced a new partnership with HomeServe, one of the UK’s pioneering home assistance providers, to offer Annual Service Plans for Hitachi Air Source Heat Pumps.

This partnership ensures homeowners and landlords can keep their heat pumps running smoothly year-round, with services carried out by qualified engineers.

Heating and cooling solutions

Partnership aims to provide customers’ peace of mind by offering service plans

As part of its ongoing commitment to supporting customers, Johnson Controls Hitachi Air Conditioning UK & Ireland entered a partnership with HomeServe on 5 September 2024, an international home repairs and improvements company that helps customers address everyday problems in and around their homes.

As the demand for sustainable heating and cooling solutions grows, this partnership aims to provide customers’ peace of mind by offering service plans designed to maintain optimal performance, extend the lifespan of Hitachi heat pumps, and ensure compliance with warranty and safety standards.

HomeServe’s heat pump service plans

With this partnership, Johnson Controls Hitachi Air Conditioning and HomeServe aim to make servicing sustainable heating solutions simple, convenient, and worry-free.

Starting from just £15 per month, HomeServe’s heat pump service plans include a full inspection of the heat pump and its installation pipework to ensure safety and compliance with the manufacturer's guidelines. This includes, where required:

  • Completing an operational and safety check and visually checking the refrigerant circuit for leaks
  • Checking the general condition of the system, including electrical connections, control valves, expansion vessel, and controls
  • Checking the external unit for debris and obstructions
  • Checking the water quality and updating the service record
  • Customers, whether homeowners or landlords, can choose from a range of service plans that best suit their needs.

Comfort and energy efficiency

Johnson Controls-Hitachi is committed to delivering exceptional comfort and energy efficiency to homeowners."

"Teaming up with HomeServe allows us to extend our commitment by offering servicing that keeps our heat pumps running at peak performance,” Tom Hall, Johnson Controls - Hitachi Air Conditioning Country Manager.