Johnson Controls-Hitachi Air Conditioning (Johnson Controls-Hitachi) has transformed their Dallas- area headquarters into an immersive product showroom and training facility.
The new Customer Experience Center, which opened on April 20, 2022, in Irving, Texas, features commercial, light commercial and residential ductless HVAC equipment, in two showrooms, along with fully operational equipment in an interactive, state-of-the-art training lab.
New product showroom
The grand opening featured a ribbon-cutting ceremony and town hall session, which was hosted by Shoji Akiyama, the Vice President and General Manager of Johnson Controls-Hitachi Air Conditioning.
Shoji Akiyama said, “As our workplace model evolved during the COVID-19 pandemic to a remote-friendly format, our headquarter building was underutilized. We took this opportunity to reconsider how we could better serve our partners and customers, and developing the new Customer Experience Center was the clear solution.”
Innovative training lab
The innovative training lab will offer hands-on training to contractors, technicians and installers
The two showrooms within the 10,400-square-foot facility will be utilized as a showcase for the full product offering, for both Hitachi and YORK ductless products. The innovative training lab will offer hands-on training to contractors, technicians and installers, on live Hitachi and YORK equipment, with training courses available on installation and commissioning for up to 20 students at a time.
The Dallas location is the second Hitachi training lab to open in North America and is part of a nationwide initiative by Johnson Controls, to train the next generation of the HVAC workforce. Training sessions are now available for enrolment and mark the return of in-person courses, since moving to an online format in March 2020.
Johnson Controls-Hitachi showroom and training center
The Johnson Controls-Hitachi showroom and training center is located at 8304 Esters Boulevard, Suite 810, in Irving, Texas, USA. Contractors and technicians interested in participating in training can learn more on the official website.