Armstrong Fluid Technology announces a Remote Diagnostic Tool that allows the company’s experts to consult in real-time with customers at their jobsites anywhere, anytime. HVAC professionals can share live views of their installations via mobile devices and collaborate to implement solutions.
The app even allows users to draw by touching the screen to highlight specific areas and provide detailed instructions. In addition to facilitating safe physical distancing, Armstrong’s Remote Diagnostic Tool will help provide faster issue response for reduced equipment downtime, quicker return to service and enhanced system efficiency.
Video conferencing application
The intuitive, augmented reality app is easy to use and requires no training. Interested HVAC professionals can learn more about Armstrong’s Remote Diagnostic Tool by contacting an Armstrong representative or authorized service partner.
“We’ve been describing it as a platform agnostic video conferencing app for smartphones, with extra features for detailed interactions and direction. It’s really changing the way tech support is delivered, and feedback from our customers has been 100% positive,” said Rohit Mohindra, Armstrong’s Lead Systems Architect. “It’s the ideal solution for providing real-time expert advice while practicing safe physical distancing.”